Scanning & Quality Assurance Administrator | Essex Partnership University NHS Foundation Trust

Essex Partnership NHS Foundation Trust; Basildon; On-site; GBP 22,000 - 30,000; Full time

Job summary

A healthcare trust in Basildon is looking for a reliable Scanning and Quality Assurance Clerk to support digital transformation by ensuring accurate patient record handling. This full-time position involves scanning, quality checks, and support for new staff. The successful candidate will join a supportive community with various benefits, including a generous holiday allowance and staff discounts.

Benefits

27 days holiday, rising to 33

Excellent pension up to 14.5%

Staff discounts

£8,000 relocation package

Interest-free season ticket loans

Qualifications

• Experience in scanning, records management, or similar admin role desirable.

Responsibilities

• Collect, prepare, scan, and upload patient documents.
• Carry out quality assurance checks on scanned documents.
• Monitor documents through Laserfiche and Quickfields workflows.
• Ensure accurate indexing and metadata assignment.
• Respond to user queries and escalate technical issues.
• Provide occasional cross-site support for leave or sickness.
• Support training of new staff in scanning and QA procedures.

Skills

Attention to detail

IT skills

Flexibility

Proactive

Tools

Laserfiche

Quickfields

Job description

This is a full‑time, fixed‑term position until 31 March 2026 covering a secondment, with potential to extend. Working hours are Monday to Friday, 9 a.m.–5:30 p.m. with a 1‑hour lunch break.

We are looking for a reliable and detail‑focused Scanning and Quality Assurance Clerk to join our team based at Basildon Mental Health Unit, part of Essex Partnership University NHS Foundation Trust (EPUT).

This role plays a vital part in supporting the Trust’s digital transformation by ensuring patient records are accurately scanned, quality checked, and properly indexed. By maintaining high standards in document handling and electronic recordkeeping, you will help clinicians and healthcare professionals access timely and accurate patient information, ultimately contributing to improved patient care.

Key Responsibilities

• Collect, prepare, scan, and upload patient documents in line with Trust procedures
• Carry out quality assurance checks on scanned and indexed documents
• Monitor and process documents through Laserfiche and Quickfields workflows
• Ensure accurate indexing, metadata assignment, and document classification
• Respond to user queries and escalate technical issues where needed
• Provide occasional cross‑site support to cover leave or sickness
• Support the training of new staff in scanning and QA procedures

What We’re Looking For

• Excellent attention to detail and accuracy
• Confident IT user with the ability to follow structured processes
• Flexible and proactive, with a willingness to travel between sites when needed
• Previous experience in scanning, records management, or a similar admin role is desirable

Valuing you. Recognising your dedication.

At EPUT, we look after you.

• Receive supervision and support to help you fulfil your potential
• Join an inclusive EPUT community and connect with others through engagement events and equality or champion networks
• If you need help, we provide mental health and wellbeing services, occupational health advice and counselling
• We run recognition awards to recognise staff’s hard work and dedication

Benefits

• 27 days holiday, plus bank holidays, rising to 33 days after 10 years’ service
• Excellent pension of up to 14.5% of your pensionable pay
• Staff discounts include Blue Light Card, NHS discount offers, and staff benefits
• £8,000 relocation package if you move to Essex to join us
• Season ticket loans are interest‑free to cover the cost of travelling to and from work via tram, rail, or bus

Work that wraps around your needs

• Flexible working: available from day one for most roles
• Job share: Applications for job shares are welcomed

Please check the Job Description and personal Specification.

For more details or to discuss the post, please contact Keeley Mayes – 07580 424142.

This advert closes on Tuesday 9 Dec 2025.