Scale Usage Advisor - (Copilot)

Initialize; Remote; GBP 60,000 - 80,000; Full time

Job summary

A leading tech company seeks a Scale Usage Advisor for a remote position in the UK. This role requires managing and illustrating the value of Copilot Chat and 1P agents across defined accounts. Responsibilities include generating user engagement, orchestrating technical support, and delivering actionable insights. Ideal candidates will have experience in account management and a strong focus on customer success. This is a 12-month contract with a salary range of £400 - £436, offering a unique opportunity to drive adoption and value across key accounts.

Responsibilities

• Land intent and illustrate value for Copilot Chat and 1P agents.
• Deliver Copilot Chat Pitch & demos.
• Identify Unified opportunities.

Job description

Scale Usage Advisor - (Copilot) - remote - 12 months - £400 - 436

The Scale Advisor serves as the consumption lead for Copilot Chat and 1P Agents in defined accounts

Accountable for :

• Land intent and illustrate value for Copilot Chat and 1P agents
• Generating pipeline & drive incremental Copilot Chat and 1P Agent monthly active users (MAU)
• Orchestrate across CSAM / CSA (unified agreements) and Partner / FT (non-unified agreements) if deeper technical requirements are identified

Key Motions :

• Leverage propensity mapping for key accounts (LXP), MSXi
• Gain facilitated customer introductions from account team (AE, CSAM)
• Lead solution discovery to validate and / or generate intent with BDMs and TDMs
• Leverage CSA to drive deployment in Unified, Partner / FT in non-unified
• Enable Adoption champions and end-users with low-touch ACM resources

Key Activities :

• Deliver Copilot Chat Pitch & demos
• Deliver 1P agent pitch for both licensed and unlicensed Copilot users
• Align CSA / FT / partner to support customer based on need
• Identify Unified opportunities
• Accelerate adoption w / key programs / offers
• Manage operational activities (MSX)
• Surface key insights, challenges, and blockers with Supplier and Microsoft