SC-Cleared IT Service Technician – On-Site Support Lead

Experis UK; Bristol; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading recruitment agency is seeking an IT Service Technician in Bristol for a 6-month contract. The ideal candidate must hold an active SC clearance and have experience in managing technical logistics and hardware repairs. Responsibilities include owning technical support, managing service tickets, and ensuring the integrity of hardware inventory. This role involves collaboration and adherence to service procedures to deliver impactful support to a critical service team.

Qualifications

• Current and Active SC (Security Check) Clearance is mandatory.
• Proven ability to manage technical logistics and hardware repairs within a fast-paced environment.

Responsibilities

• Own the end-to-end technical support and logistics for your assigned Hub.
• Manage assigned support tickets, ensuring SLA compliance.
• Act as the local authority for hardware stock, tracking equipment.
• Triage faults and perform hands-on hardware repairs.
• Work collaboratively, following established procedures.

Skills

Managing technical logistics

Hardware repairs

Job description

A leading recruitment agency is seeking an IT Service Technician in Bristol for a 6-month contract. The ideal candidate must hold an active SC clearance and have experience in managing technical logistics and hardware repairs. Responsibilities include owning technical support, managing service tickets, and ensuring the integrity of hardware inventory. This role involves collaboration and adherence to service procedures to deliver impactful support to a critical service team.