SC Cleared IT Mobile Device Technician (Contract)

Experis - ManpowerGroup; Corsham; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading IT services provider in Corsham is seeking an experienced IT Mobile Device Support Technician. This role focuses on providing hands-on support for Apple and Android devices within a secure environment. Key responsibilities include managing service tickets, diagnosing user-reported issues, and collaborating with team members. Ideal candidates have solid experience supporting mobile devices and must possess SC Clearance. Enjoy competitive pay at £25.15 per hour and a dynamic work environment.

Benefits

31 days holiday entitlement

Opportunity to work on critical projects

Exposure to secure environments

Qualifications

• Experience supporting Apple iOS and Android devices in a corporate environment.
• Strong troubleshooting skills with Intune device management.
• Excellent communication and customer service skills.
• Capability to work independently and in a team.
• SC Clearance is mandatory.

Responsibilities

• Respond to service tickets promptly, updating after each visit.
• Contact users to diagnose and resolve mobile device issues.
• Follow departmental procedures for ticket management.
• Maintain professional communication with clients and contacts.
• Attend daily calls and meetings, reporting issues and suggesting improvements.

Skills

Troubleshooting skills

Experience with Apple iOS devices

Experience with Android devices

Intune device management familiarity

Excellent communication skills

Customer service skills

Job description

A leading IT services provider in Corsham is seeking an experienced IT Mobile Device Support Technician. This role focuses on providing hands-on support for Apple and Android devices within a secure environment. Key responsibilities include managing service tickets, diagnosing user-reported issues, and collaborating with team members. Ideal candidates have solid experience supporting mobile devices and must possess SC Clearance. Enjoy competitive pay at £25.15 per hour and a dynamic work environment.