Sanctuary Plus (Crisis House) Senior Worker

Thurrock and Brentwood Mind; Basildon; On-site; GBP 30,000; Full time

Job summary

A mental health charity in Basildon is seeking a dedicated support worker to join their Crisis House team. The ideal candidate will have experience in managing mental health crises, using person-centred approaches, and demonstrating flexibility and resilience. This role offers a competitive salary of £29,515 per annum plus benefits, and the opportunity to make a significant impact on individuals in need of support. The charity values collaboration and continuous learning, providing a supportive work environment.

Benefits

35 days annual leave

Pension scheme

Corporate gym membership

Employee Assistance Programme

Ongoing training and development

Qualifications

• Significant experience in working with service users with mental health issues.
• Proven ability to apply person-centred approaches.
• Demonstrated resilience and the ability to adapt in a crisis environment.

Responsibilities

• Provide short-term support to manage mental health crises.
• Create a welcoming and empowering residential environment.
• Collaborate with team members to promote recovery-focused services.

Skills

Experience with mental health problems

Person-centred approach

Flexibility

Resilience

Passion for supporting service users

Job description

£29,515 per annum + OLF & attractive shift allowance

150 hours over a 4 week rota (flexi shifts according to operational need of the 24/7 service to include days (7am – 7.30pm) and waking nights (7pm – 7.30am)

Location: Basildon

New Year, New Role – are you looking for an opportunity to make a real difference?

Our vision at Thurrock and Brentwood Mind is of a society that promotes and protects good mental health for all, and that treats people with experience of mental distress fairly, positively, and with respect – we won’t give up – and our valued employees bring this vision to life.

The Crisis House (based in Basildon) is part of the 24/7 Mental Health Crisis Response and Care Service, offering short term support to help service users manage a mental health crisis, in a welcoming residential environment.

Do you have significant experience of working with service users with mental health problems/applying person-centred approaches, coupled with flexibility, resilience and a passion to support service users to achieve positive life changes? If you would like to be part of a recovery focused and empowering safe space, enhancing mental heath support in Mid and South Essex, we want to hear from you!

Join us – with your help, we can make an even greater impact.

Thurrock and Brentwood Mind is a successful independent registered Charity, helping to improve the lives of people with mental health problems. We are affiliated to national Mind, and we are proud to be part of a network of over 100 local Mind organisations.

Our Charity Values are at the heart of everything we do:

• Respect - put people first
• Integrity - do the right thing
• Collaboration - stronger together
• Evolve - keep learning and adapt
• Responsible - own it and find creative solutions

We are Investors in People accredited and value the people that bring our vision to life via competitive salaries, 35 days annual leave (increase with service), pension scheme, access to discount schemes (inclusive of corporate gym membership and a Blue Light Card), ongoing support, training and development opportunities, Employee Assistance Programme via Bupa, a family ‘feel’ team working environment and flexibility to support a healthy work/life balance. We are also a Mindful Employer, and are proud to champion the lived experiences and unique perspectives of our employees and volunteers.

For more details and to apply (CVs not accepted as a substitute to completing our application form) please visit https://thurrockandbrentwoodmind.org.uk/vacancies/

Closing Date for Applications: 26th January 2026 at 9am. Please be aware that wereservetherighttoclosethis vacancy early, should sufficient applications be received. Please submit your application as soon as possible to avoid disappointment.

This post comes under the terms of Mind’s Equal Opportunities Policy. To ensure that our workforce reflects the diversity of our service users as well as the communities that we live and work within, we encourage and welcome applications from all sections of the community.

This post is exempt under the Rehabilitation of Offenders Act. Any provisional offer of employment made will be subject to receipt of a satisfactory enhanced Disclosure and Barring Service (DBS), to include an annually renewed DBS Update Service subscription.