Sanctuary (Crisis Café) Support Worker

Mind in Enfield and Barnet; Coulsdon; On-site; GBP 40,000 - 60,000; Part time

Job summary

A local mental health service in Coulsdon seeks individuals to work with clients experiencing emotional distress. The role involves providing supportive assistance, delivering support meetings, and coproducing support plans. Candidates should have experience working with people in distress and possess strong organizational and interpersonal skills. This part-time position requires a minimum of 3 shifts per week, focusing on evenings and weekends.

Qualifications

• Experience in working with people in distress or with mental health issues.
• Strong organizational skills and excellent interpersonal abilities.

Responsibilities

• Work with people in distress or who have mental health issues; provide supportive assistance.
• Deliver initial support meetings face to face and via telephone.
• Coproduce support plans with clients and offer workshops.

Skills

Experience in working with people in distress

Strong organizational skills

Excellent interpersonal abilities

Job description

Overview

The Sanctuary (Crisis Café) is a service for residents experiencing emotional distress. The café operates weekdays in the evening and on weekends in the afternoon. We provide initial support meetings face to face and via telephone, work with clients to resolve immediate distress, and explore coping mechanisms. We coproduce support plans with clients and offer 121s, counselling, peer support groups and workshops, as well as a social place to be.

Responsibilities

• Work with people in distress or who have mental health issues; provide supportive, non-judgmental assistance.
• Be highly organized with excellent people skills.
• Deliver initial support meetings (face to face and via telephone), and assist clients in resolving immediate distress.
• Coproduce support plans with clients and offer 121s, counselling, peer support groups and workshops.
• Create a welcoming, social space to support clients and promote well-being.
• Work a minimum of 3 shifts per week.

Service Details

• Open 7 days a week.
• Hours: 4:30–10:00 PM, Monday to Friday; 12:00–6:00 PM on Saturday and Sunday (Barnet).

Requirements

• Experience in working with people in distress or with mental health issues.
• Strong organizational skills and excellent interpersonal abilities.

Contract and Remuneration

• Salary: £27,300 per year FTE.
• Contract type: Permanent; Part-time (full and part-time roles available; evenings and weekends; minimum of 3 shifts per week).
• Status: Actively interviewing.