Sample Reception Technician

CTS (Construction Testing Solutions); Leicester; On-site; GBP 26,000; Full time

Job summary

A leading construction testing firm in Leicester is seeking a Team member for the Sample Reception at its chemical laboratory. This role involves registering samples, maintaining quality and safety standards, and ensuring effective communication with suppliers and clients. The ideal candidate should have good English skills, knowledge of Microsoft Excel, and possibly database software experience. A career path with defined levels and salary increments is offered, along with a supportive working environment and numerous benefits.

Benefits

Starting salary £25,396.80

40 hour working week

25 days annual leave

Workwear provided

Healthcare plan

Contributory pension scheme

Cycle to work scheme

Tech pack purchasing scheme

Personal development and training

Qualifications

• Strong communication skills are essential for this role.
• Ability to learn and use Laboratory Information Management System (LIMS).

Responsibilities

• Register samples into LIMS.
• Pack and ship samples for analysis.
• Maintain quality as per ISO17025.
• Dispose of samples properly.
• Maintain safe working environment.

Skills

Excellent verbal and written English skills

Good knowledge of Microsoft Excel

Experience using database software

Education

GCSEs Maths & English (C/5 and above)

Job description

Overview

With headquarters in Leicester and a nationwide network of laboratories and offices, offering a wide range of Construction Materials Testing, Surveying and Monitoring services, CTS (a Phenna Group Company) is the go-to partner of choice, supporting all sectors of the construction market including residential, commercial, rail, road, airports, tunnelling, mining and utilities as well as brownfield regeneration.

About the Role

Construction Testing Solutions Limited are seeking a new Team member for our Sample Reception at our growing chemical laboratory business based in Leicester City Centre. The Laboratory Sample Reception is the initial stage and plays a pivotal role in the success of the entire testing process.

Key Responsibilities

• Registering soil, water and construction material samples into our Laboratory Information Management System (LIMS).
• Packing and shipping samples for subcontracted analysis to our network of internal and external partner laboratories.
• Building strong commercial relationships with key suppliers and clients to ensure continuity in service delivery.
• Completing all quality requirements as per ISO17025 accreditation requirements and the CTS Quality Management System.
• Disposing of tested samples into designated waste skips and washing of transport boxes.
• Performing other business related duties as required by the management team.
• Maintaining a safe working environment and completing Health, Safety and Environmental Tasks as required.

Specific Requirements

• Prior experience using database software highly desirable but not essential as full training will be provided.
• Excellent verbal and written English skills.
• Good knowledge of Microsoft Excel.
• GCSEs (C/5 and above) Maths & English.

Your Journey with CTS

At CTS we offer a career not just a job. In your first six months you will develop your basic skills as well as become fully proficient in a range of duties within the Sample Reception Department. On successfully passing your 6‑month probationary period, you will automatically progress to Level 2. Once at Level two, your skills and knowledge will grow further. Within around 12‑18 months your next step is Level 3, to achieve this level you will be able to demonstrate the ability to work autonomously completing all required tasks correctly and on time. From Level 3 onwards each progression step is matched with a pay rise ensuring that your personal development is kept step in step with your earnings. The speed at which you progress is ultimately down to you and how you apply yourself in the role.

What We Offer

• Starting salary £25,396.80 (paid at £12.21 per hour).
• 40 hour working week.
• Any overtime worked paid at 1.3 times basic rate of pay.
• 25 days annual leave (plus bank holidays).
• Workwear provided.
• Healthcare plan.
• Contributory pension scheme.
• Perkbox rewards platform.
• Cycle to work scheme.
• Tech pack purchasing scheme.
• Personal development and training.
• Enjoyable and fulfilling work environment.

About Phenna Group

Headquartered in Nottingham, UK, Phenna Group’s aim is to invest in and partner with selected niche, independent Testing, Inspection, Certification and Compliance (TICC) companies that serve a variety of sectors, ensuring customers’ peace of mind by delivering first class assurance and consultancy services. With a diverse portfolio of companies across the Built Environment, Infrastructure, Niche Industrials, Food and Life Sciences and Compliance and Certifications, Phenna Group is dedicated to supporting customers in regulated sectors by delivering mission‑critical services with a focus on quality and deliverability.

Our Values

Think Customer: Our customer is the focus of everything we do and through them we maximise our reputation and growth.

Speed and Agility: Own it. Be Bold. Take Action. Get it done.

Be Transparent: We are open and honest and act with integrity at all times.

Work Together: We work and collaborate as one team and look out for our fellow colleagues.

Act Responsibly: Fearless in taking accountability, we give responsibility to others and treat everyone with courtesy, dignity and respect.

Be Proud: We celebrate our achievements, learn from our experiences, and take pride in all we do.