Salesforce Solution Architect - Permanent - Hybrid, London - £90-100,000Pa

Robson Bale Ltd; Greater London; Hybrid; GBP 90,000 - 100,000; Full time

Job summary

A leading consulting firm is seeking a Salesforce Solution Architect to join their team in London. This hybrid role involves guiding clients through the design and implementation of Salesforce solutions, with a primary focus on the financial services and insurance sectors. The ideal candidate will have over 5 years of consulting experience and in-depth knowledge of Salesforce products. Competitive salary offered at £90-100,000 per annum.

Qualifications

• 5+ years client-facing consulting experience within the Salesforce ecosystem.
• 3+ years experience in a Salesforce Solution Architecture role.
• Knowledge of Financial Services and Insurance industries.

Responsibilities

• Guide customers through the design and implementation of Salesforce solutions.
• Lead discovery and requirements sessions to create detailed user stories.
• Manage deployments and design custom Salesforce solutions.

Skills

Client-facing consulting experience

Salesforce Solutions Architecture

Understanding Salesforce products

Outstanding communication skills

Experience with release management tools

Education

BA/BS degree or equivalent work experience

Salesforce Certifications

Tools

Gearset

Copado

AutoRabit

Job description

Salesforce Solution Architect - Permanent - Hybrid, London - £90-100,000pa

Position Overview:

The Solution Architect is tasked with working as a key member of our project team to ensure smooth and efficient implementation and integration between technical and functional system requirements, providing consultative advice to customers regarding financial & insurance industries best practices and process methodologies, as well as creating a solution that best meets our client's needs.

As a Solution Architect (SA) in our Consulting Practice we are looking for a consultant with experience implementing a wide array of Salesforce Products from Sales, Service Cloud to the more specialized Financial Services Cloud (FSC), Health Cloud, Marketing Cloud, Data Cloud etc as well as implementing add-ons such as managed package solution in conjunction with the multiple Salesforce products. In this role, you will have the opportunity to make a significant impact that directly impacts Mphasis Silverline's clients.

Primary Responsibilities:

• As a key contributor on a project team, the Solution Architect guides customers through the design and implementation of Salesforce solutions
• Engage customer stakeholders to understand desired business outcomes and define success criteria
• Articulate to customer stakeholders the value of recommended solutions and approach
• Lead discovery and requirements refinement sessions to uncover customers' business, functional, and technological requirements; synthesize requirements to create clear and comprehensive user stories and solution design documentation
• Perform fit-gap analysis for Salesforce functionality and client requirements
• Explain Gold Standard feature solutions and work with the customer to best build processes around standard functionality when possible
• Manage deployments of both metadata and record-based configuration components
• Design elegant, innovative Salesforce solutions involving: configuration of Salesforce and Managed Packages, creation and refinement of complex data models, external integration, business process automation, and other custom functionality
• Draft custom development specifications and manage the delivery and testing of the functionality by Development resources
• Iterate on solutions through a Build/Test/Review cycle with customer Product Owner
• Develop training curriculum and deliver training sessions to the solution's end users
• Work with a Silverline Project Manager to manage a project to scope, budget and timeline expectations

Role Requirements:

• 5+ years client-facing consulting experience within the Salesforce ecosystem
• 3+ years experience as a Salesforce Solution Architecture role
• 3+ years implementing Sales & Service Cloud as well as other SF & CRM platforms including relational databases
• Industry expertise in Financial Services (Banking, Wealth, Capital Markets etc), Insurance, Healthcare, Media plus others
• Proficient writing skills for producing functional specifications documentation
• Outstanding communication skills, with both the internal team and clients
• Experienced with learning and leveraging cloud-based technologies
• Comfortable with a fast-paced, high performance environment
• Self-starter, ambitious, flexible, team player
• Salesforce Certifications required
• Experience with release management tools such as Gearset, Copado or AutoRabit a plus
• BA/BS degree or equivalent work experience. MBA is a plus

Minimum Requirements:

• Demonstrated functional and technical knowledge implementing Salesforce Solutions
  • Salesforce product expertise including but not limited to; Sales Cloud, Service Cloud, Marketing Cloud (Pardot or experience on other marketing automation platforms is a plus), Health Cloud, Financial Services Cloud, nCino etc.
• Experience working as a trusted advisor in consultative client engagements
• Experience working with large teams within a structured project methodology framework
• Understanding of and experience with user centered design concepts
• Having earned or willing to obtain Salesforce certifications upon request
• Additional Salesforce or industry related certifications is also a plus such as, but not limited to; Pardot, Vlocity, MuleSoft and other 3rd party applications