Salesforce Data Coordinator

Vista Global; Camden Town; On-site; GBP 30,000 - 40,000; Full time

Job summary

A fast-growing private aviation business in Camden Town is seeking a Data Coordinator to build and maintain data reports and dashboards for client-facing teams. The role requires expertise in Salesforce.com and advanced Microsoft Excel skills, with a focus on data accuracy and KPI definition. Candidates should have a detailed-oriented analytical mindset and experience with Power BI or Tableau. This role plays a crucial part in optimizing client data processes for better decision-making.

Qualifications

• Minimum 1-2 years' experience creating Salesforce.com reports and dashboards.
• Extreme attention to detail.
• Power BI and/or Tableau experience/knowledge.

Responsibilities

• Build and maintain reports and dashboards for client-facing departments.
• Ensure delivery of required commercial and service reporting.
• Monitor and clean data to ensure accuracy.
• Define and create KPIs for stakeholder groups.
• Participate in data architecture discussions.
• Identify and implement data improvements.
• Contribute to training material for 3rd party applications.

Skills

Salesforce.com reports and dashboards

Microsoft Excel

Key performance metrics understanding

Presentation skills

Analytical mindset

Attention to detail

Interpersonal skills

Communication skills

Flexibility

Power BI

Tableau

AI tools/Salesforce Einstein

Job description

Overview

Job Profile: The Sales & Services Enablement team takes a holistic, end-to-end view of the Client journey, leading and executing all initiatives that improve the way we work and interact with our clients. This team’s fundamental goal is the success of client-facing teams and ensuring they have the best possible tools for the job — technical solutions, processes, knowledge, training and reliable data. The Data Coordinator is responsible for a continual and proactive approach to ensuring that the structure of our client data reflects our processes and business rules throughout the client journey, from lead generation to flight completion / issue resolution. The Data Analyst role provides analytical support to the business, including visualization, creation, and in-depth analysis of client-facing data. Vista is a fast-growing private aviation business, operating the world\'s largest wholly owned large cabin private jet fleet, embracing the highest levels of service, safety, security, reliability and value.

Responsibilities

• Build and maintain reports and dashboards and provide the Sales & Service Enablement team and all client facing departments with actionable insights enabling them to make better decisions.
• Ensure consistent delivery of all required commercial and service reporting, providing detailed root cause analysis to enable continuous improvement.
• Continually monitor, "clean" data and support teams to ensure their data is accurate.
• Define and create data related KPIs for different stakeholder groups.
• Participate in data architecture discussions, with a mind on data usability, and suggest alternative data collection points to increase the value of the overall client data set.
• Understand and manage the alignment and collection of client-facing data.
• Identify, recommend and implement data improvements within the department.
• Contribute to training material creation and maintenance of 3rd party applications.

Qualifications

• Minimum 1-2 years' experience creating salesforce.com reports and dashboards.
• Advanced skills with Microsoft Excel.
• Understanding of key performance metrics.
• Good presentation skills, and analytical mindset.
• Extreme attention to detail.
• Strong interpersonal and communications skills.
• High degree of personal / professional flexibility.
• Power BI and/or Tableau experience/knowledge.
• Experience with AI tools/Salesforce Einstein.