Salesforce Consultant

INSTARMAC GROUP Careers; Tamworth; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading consulting firm based in Tamworth is seeking an experienced Salesforce Consultant for a 6-month contract to oversee the rollout of Salesforce as their new CRM system. This role involves leading go-live activities, offering user training, and ensuring integration of a new telephone system for enhanced user experience. Candidates should possess strong Salesforce expertise and a hands-on approach to facilitate a smooth implementation across the organization.

Qualifications

• Proven experience with Salesforce CRM and its functionalities.
• Ability to conduct user training and support.
• Experience in system integration and collaboration features.

Responsibilities

• Lead go-live readiness activities, including UAT and issue resolution.
• Provide hands-on support during the go-live phase.
• Design and configure custom objects in Salesforce.

Skills

Salesforce expertise

User training

Stakeholder engagement

Tools

Salesforce CRM

Telephone system integration

Job description

Salesforce Consultant CRM Rollout & Custom Development

Tamworth Staffordshire; working both on site at our head office, and remotely (hybrid).

6 months contract starting immediately

We are seeking an experienced Salesforce Consultant to support the rollout of Salesforce as our new CRM platform. The role will focus on ensuring a smooth go‑live, delivering training and user support for all stakeholders, and contributing to the custom development of advanced functionality to meet business needs.

In addition, the consultant will support the onboarding and integration of a new telephone system, including functionality for card payment processing, ensuring seamless connectivity and user experience across platforms.

This is a hands‑on position that combines technical expertise, stakeholder engagement, and training delivery to ensure Salesforce is successfully embedded across the organisation.

Key Responsibilities

• Lead go‑live readiness activities, including data validation, user acceptance testing (UAT), and issue resolution.
• Provide hands‑on support during the go‑live phase to ensure smooth user adoption and system stability.
• Design and configure custom objects and relationships, including:
  • Linking Opportunities to multiple users (e.g. opportunity collaboration / sharing model).