Sales Support Specialist — CRM & Operations (Liverpool)

Michael Page (UK); Liverpool; On-site; GBP 28,000 - 30,000; Full time

Job summary

A leading recruitment consultancy is looking for a Sales Support professional in Liverpool. The role involves providing administrative support, responding to customer inquiries, and ensuring efficient order processing. Ideal candidates will have experience in customer service or sales support, with strong organisational skills and proficiency in CRM systems. This permanent position offers a salary ranging from £28,000 to £30,000 GBP and growth opportunities within the collaborative team environment of a global organisation.

Qualifications

• Experience in customer service or sales support role, ideally in industrial/manufacturing.
• Strong organisational skills for managing administrative tasks.
• Proficiency in CRM systems and Microsoft Office applications.
• Excellent communication skills for engaging with clients and colleagues.
• Proactive problem-solver who performs well under pressure.

Responsibilities

• Provide administrative support to the sales team for efficient order processing.
• Respond promptly to customer inquiries and address their needs.
• Coordinate with departments for timely delivery of products.
• Maintain accurate records of sales activities in the CRM system.
• Assist in preparing sales reports and presentations.
• Monitor stock levels and liaise with suppliers.
• Support the implementation of new sales strategies.
• Identify opportunities to improve customer service processes.

Skills

Customer service experience

Organisational skills

Proficiency in CRM systems

Communication skills

Problem-solving ability

Tools

Microsoft Office

Job description

A leading recruitment consultancy is looking for a Sales Support professional in Liverpool. The role involves providing administrative support, responding to customer inquiries, and ensuring efficient order processing. Ideal candidates will have experience in customer service or sales support, with strong organisational skills and proficiency in CRM systems. This permanent position offers a salary ranging from £28,000 to £30,000 GBP and growth opportunities within the collaborative team environment of a global organisation.