Sales Support Executive (12 Months FTC)

Bauer Media Outdoor; Manchester; Hybrid; GBP 25,000 - 29,000; Full time

Job summary

A leading media company in Manchester is seeking a commercially minded Direct Sales Support Executive. This role involves providing comprehensive support to the Direct Sales teams and clients, ensuring adherence to company procedures, and managing campaign processes effectively. Ideal candidates will demonstrate strong communication skills and proficiency in Microsoft Office. The position comes with a salary of £25,000, flexible working options, and additional benefits including a generous holiday entitlement.

Benefits

Salary of £25,000 plus quarterly commission

Flexible working and hybrid setup

33 paid holidays

Company Pension Scheme Contribution of up to 8%

Healthcare Cash Plan

Life Insurance and group income protection scheme

Cycle to Work Scheme

Charity volunteer days

Qualifications

• Proficiency in Microsoft Office applications is essential.
• Strong and empathetic communication skills required.
• High level of accuracy and attention to detail needed when handling data.

Responsibilities

• Provide pre- and post-sales service to Direct Sales teams.
• Assist in planning customer campaigns using internal tools.
• Maintain proactive communication with sales regarding campaign progress.

Skills

Proficiency in Microsoft Office applications

Excellent time management

Strong communication skills

Attention to detail

Adaptability

Team player

Job description

Description

Bauer Media Outdoor is one of the leading Out of Home media owners with more than 30000 advertising sites in our portfolio. Our talented team of over 600 people work in 14 locations across the country creating and delivering some of the most memorable advertising campaigns in the UK.

At Bauer Media Outdoor we are at the forefront of the change in our industry making innovative use of technology and realising the potential of Out of Home media.

We're looking for a commercially minded Direct Sales Support Executive to join our team on a 12‑month FTC; this role can be based at either our Manchester or Birmingham offices.

What you'll be doing

This is an opportunity to provide a full pre‑ and post‑sales service to the Direct Sales teams and clients ensuring that all company procedures are followed. Your duties may include :

• Assisting Direct Sales teams and clients throughout the pre‑and post‑sales process ensuring adherence to company procedures.
• Aid in planning customer campaigns using internal tools and systems.
• Provide presentations and insights to support sales in creating compelling client recommendations.
• Maintain proactive communication with sales regarding campaign progress and task requests.
• Respond directly to incoming agency briefs and requests.
• Process bookings according to company standards within specified timelines.
• Manage any changes to campaigns before launch.
• Coordinate customer artwork design print and digital orders.
• Ensure timely and high‑quality responses to customer inquiries through all channels including managing complaints.
• Organize photography for requested campaigns.
• To ensure all activities are reflective of the knowledge accuracy & efficiency team pillars.
• Work closely with Direct Sales & Operations leadership teams to continuously improve & refine processes.

What we are looking for

• Proficiency in Microsoft Office applications including Word, Excel and PowerPoint
• Excellent time management and organisational skills
• Strong and empathetic communication skills with the ability to build rapport and deliver an exceptional standard of customer service
• High level of accuracy and attention to detail when handling data
• Adaptable and resilient with a positive approach to change
• Collaborative team player with a proactive how‑can‑we mindset
• Ability to prioritise workload and manage multiple tasks effectively

Whats in it for you

• Salary of £25,000 quarterly Group commission
• Flexible working and a hybrid setup that gives the freedom to have your work‑life balance
• Enjoy 33 paid holidays including those well need bank holidays!
• Company Pension Scheme Contribution of up to 8%
• Stay healthy with our Healthcare Cash Plan
• Life Insurance and group income protection scheme
• Cycle to Work Scheme Enjoy travel / season ticket loans and exclusive discounts with hundreds of retailers
• Make a difference with our charity volunteer days. It feels great to give back!

At Bauer Media Outdoor we are committed to treating everyone with fairness and respect regardless of their race gender age ethnicity background sexual orientation disability or any other differences. We work hard to foster an inclusive environment a place you can be yourself. We support reasonable adjustment requests from candidates and employees. If you’re interested in joining us to shape the future of out‑of‑home media we’d love to hear from you.