Sales Support Executive

Axon Moore; Lancashire; On-site; GBP 26,000 - 28,000; Full time

Job summary

A growing business in the customer service sector is seeking a Customer Service & Sales Support Executive in Blackburn. This full-time role offers a base salary of 26K to 28K, career development opportunities, and a supportive team environment. Key responsibilities include managing customer inquiries and maintaining relationships, while the ideal candidate should have prior customer service experience and strong communication skills.

Benefits

25 days holiday plus 8 bank holidays

Pension scheme after probation

Free on-site parking

Modern office facilities

Qualifications

• Previous experience in customer service, ideally with exposure to sales.
• Strong communication skills with a confident, professional manner.
• Motivated and able to work independently and within a team.

Responsibilities

• Act as the first point of contact for customer enquiries.
• Prepare quotations and process purchase orders.
• Build and maintain lasting relationships with customers.

Skills

Customer service experience

Strong communication skills

Proficient in Microsoft Office

Ability to build rapport

Job description

Overview

Customer Service & Sales Support Executive, Blackburn (26K to 28K)

Full-time Permanent Immediate Start. Supportive Team and Career Development.

This is a fantastic opportunity for someone who enjoys combining customer service with sales support and administration. You will be joining a successful, growing business with a strong reputation in its sector. The role offers stability, development, and the chance to grow your career as the company continues to expand.

Responsibilities

• Act as the first point of contact for customer enquiries by phone and email, providing a professional and approachable service
• Prepare quotations, process purchase orders, and ensure accurate documentation
• Build and maintain lasting relationships with customers to encourage repeat business
• Liaise with suppliers and book couriers to ensure seamless delivery processes
• Oversee the packaging and completion of orders
• Provide administrative support to the wider sales and operations teams

What We Offer

• A supportive and collaborative team culture where people are valued
• Genuine variety in your day-to-day work
• Clear progression routes within the business for those who want to develop
• Regular reviews to ensure your contribution is recognised and rewarded
• A secure role within a business that continues to invest in people and operations

Candidate Profile

• Previous experience in customer service, ideally with some exposure to sales or sales support
• Strong communication skills with a confident, professional manner
• Motivated, proactive, and able to work both independently and within a team
• Competent user of Microsoft Office, particularly Outlook and Excel
• Relationship-focused with the ability to build strong rapport with colleagues and clients alike

Benefits

• Salary 26K to 28K per annum (depending on experience)
• 25 days holiday plus 8 bank holidays
• Pension scheme after probation
• Free on-site parking and modern office facilities
• Monday to Friday, 9am to 5pm (30-minute lunch, fully office based)

How to Apply

Please send your CV to (url removed) for more details.