Sales Support / Customer Service

Huntress - Crawley; Reigate; Hybrid; GBP 32,000 - 34,000; Full time

Job summary

A growing business in Reigate is seeking a Sales Support & Customer Service Executive to join its friendly team. The ideal candidate will have 3+ years of relevant experience and will be responsible for supporting sales managers, processing customer orders, and ensuring high customer satisfaction. This hybrid role offers 25 days of holiday, an enhanced pension scheme, and a modern working environment. Applicants must have the right to work in the UK.

Benefits

25 days holiday plus bank holidays

Enhanced pension scheme

Hybrid working after training

Free on-site parking

Qualifications

• 3+ years' experience in sales support, customer service, or order processing.
• Experience in a fast-paced B2B environment is preferred.
• Strong attention to detail and communication skills are essential.

Responsibilities

• Support Sales Managers with quotations, pricing, and administration.
• Process and verify customer orders according to agreed terms.
• Act as the first point of contact for order and account queries.
• Monitor open orders and resolve issues with Supply Chain and Finance.
• Maintain accurate records in CRM and ERP systems.

Skills

Sales support

Customer service

Attention to detail

Communication skills

ERP system experience

Tools

Dynamics F&O

Job description

Sales Support & Customer Service Executive

Reigate | Hybrid (3 days office, 2 days home after training)

Salary: £32,000 - £34,000 depending on experience

A growing business is seeking an organised and customer-focused Sales Support & Customer Service Executive to join its commercial team at their beautiful, modern and friendly office in Reigate.

This role supports Sales Managers and manages customer orders from quote through to delivery, ensuring accuracy, clear communication and a high level of customer satisfaction.

Key responsibilities

• Supporting Sales Managers with quotations, pricing and administration
• Processing and verifying customer orders in line with agreed terms
• Acting as first point of contact for order and account queries
• Monitoring open orders and resolving issues with Supply Chain and Finance
• Maintaining accurate records in CRM and ERP systems

About you

• 3+ years' experience in sales support, customer service or order processing
• Comfortable working in a fast-paced, B2B environment
• Strong attention to detail and communication skills
• ERP system experience (Dynamics F&O or similar desirable)

Benefits

• 25 days holiday plus bank holidays
• Enhanced pension scheme
• Hybrid working after training period
• Hours: 9:00-5:00 with 1 hour lunch (35 hours per week)
• Free on-site parking

If this sounds like you, and you are proactive, customer focused with strong organisation and communication skills, we want to hear from you. Please apply today!

Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.

We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.

PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK