Sales Support Advisor - Fully remote working

Bluecrest Health Screening Limited; Manchester; Remote; GBP 26,000; Full time

Job summary

Une entreprise dynamique recherche un 'Sales Support Advisor' pour rejoindre son équipe. Ce rôle à temps plein et permanent comprend la gestion des ventes et la fourniture d'un service client de haute qualité. Avec un salaire compétitif et une structure de commission non plafonnée, vous aurez également accès à divers avantages, y compris des évaluations de santé et un programme de parrainage des employés. Si vous êtes motivé et prêt à faire un impact, ce poste pourrait être une excellente opportunité pour vous.

Benefits

Quatre évaluations de santé gratuites par an

Réduction de 50 % sur les tests supplémentaires

23 jours de congés annuels, augmentant chaque année

Assurance vie

Prime de parrainage des employés

Allocation pour bureau à domicile

Qualifications

• Capacité à gérer les demandes des clients et à personnaliser les produits.
• Expérience en appels sortants et ventes B2B/B2C.
• Ouvert aux feedbacks et à la formation continue.

Responsibilities

• Gérer les demandes de vente entrantes.
• Effectuer des appels sortants pour encourager les clients à utiliser les services.
• Atteindre les objectifs de performance commerciale définis.

Skills

Communication

Service à la clientèle

Vente

Job description

Sales Support Advisor

Full time, Permanent – Remote

£25,500 per year plus uncapped commission structure

We’re looking for accomplished, articulate and ambitious individuals to join our Sales Support Advisor team here at Bluecrest!

Led by our Customer Service Manager; Lou, you’ll be the first point of contact for potential and existing customers across our B2B, B2C and SP Networks. Your role will be pivotal in driving sales, providing exceptional and engaging customer service, and building strong relationships with our customers.

Externally, we’re a highly motivated, results driven team of diverse talent with a focused commitment to achieving targets. Internally, we are a vibrant group, that believe in the power of clear communication, collaboration and building strong relationships with customers and colleagues alike.

If you’re ready to make a meaningful impact, then we’re ready for you!

What we can offer you in return*

• A competitive salary of £25,500 per year
• Uncapped commission structure
• Four free Health Assessments per year, which can be used by yourself, family or friends
• A further 50% off any additional testing
• 23 days annual leave, rising to 25 days after 1 year, and rising an extra day each year up to 28 days – plus bank holidays on top!
• Sophos@Home protection
• EAP Scheme
• Company sick pay scheme
• Enhanced family leave
• Life Insurance
• Employee referral bonus scheme of up to £1,000
• Matched company pension (up to 5% or up to capped amount)
• Cycle to Work Scheme
• Employee Charity Sponsorship Scheme
• Discounted Gym Membership
• Home office allowance – yearly allowance of £130 to make working from home more comfortable!

*After qualifying period & subject to terms and conditions and/or eligibility.

Your day-to-day duties will include…

• Managing inbound sales enquiries from customers, across B2B, B2C and Strategic Partners, and identify opportunity to personalise our products.
• Making warm outbound calls to existing B2C customers, encouraging them to utilise our services.
• Making warm outbound calls to existing B2B customers, encouraging them to utilise their employee benefit.
• Taking accountability and achieve all required customer interaction SLAs.
• Taking accountability and achieve all current sales KPIs.
• Being open and proactive to coaching, feedback and sales skills training.
• Achieving an industry standard of Quality Assurance score of 95%
• Adhering to ISO 9001 and internal sales policies
• The above is not an exhaustive list of duties and responsibilities and the post holder is expected to undertake other duties appropriate to the role as may be reasonably required.

The hours…

• Full time, Permanent
• 37.5 hours per week
• These hours can fall any days between Monday and Sunday
• Monday to Friday working hours, any times between: 7am – 8pm
• Saturday and Sunday working hours, any times between: 8am – 5.30pm
• Weekends are rotational: you may find yourself working 2/6 weekends
• Remote - please be aware there many be instances where you might be required to attend certain office locations if required.