Sales Support

Fastenal Europe, Ltd.; Huddersfield; On-site; GBP 20,000 - 28,000; Full time

Job summary

Une entreprise de premier plan recherche des candidats motivés pour des postes de service à la clientèle et d'entrepôt. Ce rôle offre des opportunités de progression dans des postes de gestion ou de vente senior. Si vous avez une expérience en entrepôt et/ou en service client et souhaitez développer votre carrière, rejoignez une entreprise bien établie avec une large clientèle.

Benefits

Stationnement gratuit

20 jours de congés plus 8 jours fériés

Régime de pension auto-enrolé

Bonus mensuel après probation

Opportunités de croissance et de progression à long terme

Voyages internationaux et événements de formation

Qualifications

• Permis de conduire britannique requis.
• Expérience en service client et entrepôt souhaitée.

Responsibilities

• Gérer le service client et les opérations d'entrepôt.
• Ramasser et livrer les stocks aux clients.
• Communiquer avec les collègues et les clients.

Skills

Service client

Polyvalence

Compétences en informatique

Job description

About the job

An exciting opportunity with potential for progression working with a growing customer base. This role is suitable for those interested in building a long-term career, with opportunities to advance into managerial or senior sales positions.

We are seeking approachable, versatile candidates for customer support and warehouse roles, who can work under pressure and provide exceptional customer service while supporting warehouse operations. A Full UK driving licence is required, as the role involves driving a company van.

Customer Service Responsibilities

• Picking and restocking customer stocks and delivering to customer sites
• Handling incoming calls and emails
• Identifying and evaluating customer needs to ensure satisfaction
• Engaging customers and going the extra mile
• Purchasing stock and managing point-of-sale operations
• Communicating with colleagues and providing customers with updates
• IT skills are advantageous

Warehouse Responsibilities

• Picking, packing, receiving, and restocking goods
• Managing shipping and processing incoming goods
• Cycle counts and general warehouse operations
• Forklift licence is not required but can be obtained on-the-job

If you have warehouse and/or customer service experience and wish to develop your career with a well-established company, this position is suitable for you.

Package

• Competitive starting salary
• Free parking
• 20 days holiday plus 8 bank holidays
• Auto-enrolment pension scheme
• Monthly bonus after probation
• Opportunities for long-term growth and progression
• International travel and training events
• #148 World's Best Employer 2018 (Forbes)
• #68 World's Most Innovative Company 2016 (Forbes)
• Partnering with some of the world's largest companies