Sales Supervisor - Lead Inclusive Store & Virtual Shopping

Michael Kors; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading fashion retailer in Greater London seeks a passionate Sales Supervisor. The role focuses on leading a team to deliver exceptional customer experiences, supporting team growth and achieving sales goals. Candidates should have relevant retail experience, strong leadership abilities, and comfort with technology. The company fosters an inclusive workplace and offers benefits like cross-brand discounts and vacation allowance.

Benefits

Cross-Brand Discounts & Private Employee Sales

Vacation Allowance

Internal Mobility Across Capri Brands

Employee Assistance Program

Qualifications

• Proven experience in retail, ideally within a fast-paced and customer-focused environment.
• Ability to lead and collaborate with empathy, clarity, and respect for diverse working styles.
• Comfort with technology and a willingness to use digital tools to enhance customer experience.

Responsibilities

• Inspire and support the store team while partnering with the management.
• Guide team to prioritize inclusive, high-quality customer experiences.
• Promote proactive loss prevention and effective communication.

Skills

Retail experience

Empathetic leadership

Familiarity with retail KPIs

Organizational skills

Adaptability

Proficiency in English

Tools

Microsoft Office

Clientelling apps

Job description

A leading fashion retailer in Greater London seeks a passionate Sales Supervisor. The role focuses on leading a team to deliver exceptional customer experiences, supporting team growth and achieving sales goals. Candidates should have relevant retail experience, strong leadership abilities, and comfort with technology. The company fosters an inclusive workplace and offers benefits like cross-brand discounts and vacation allowance.