Sales Progressor

McCarthy Stone; Hurn; Hybrid; GBP 32,000 - 39,000; Full time

Job summary

A well-established property company in Hurn is seeking a dedicated Sales Progressor to manage the sales progression process for various tenure options. This role is crucial in enhancing the customer journey and requires strong negotiation and communication skills. Ideal candidates should have experience in residential property sales, understanding of legal aspects, and the ability to work in a fast-paced environment. The company offers a competitive salary and benefits including hybrid working options and professional development opportunities.

Benefits

Competitive salary

Company pension scheme

Life Assurance

24 days holiday

Hybrid working

Health benefits

Development opportunities

Qualifications

• Experience in residential property sales or estate agency.
• Deep understanding of the legal aspects of property transactions.
• Able to work in fast-paced, customer-focused environments.

Responsibilities

• Coordinate the sales progression process for various tenure options.
• Deliver outstanding customer experiences throughout the sales process.
• Maintain accurate CRM records and prepare reports.

Skills

Negotiation skills

Problem-solving skills

Communication skills

CRM system proficiency

Advanced Excel knowledge

Tools

Microsoft Office

Alto CRM

Job description

Sales Progressor

McCarthy Stone

Bournemouth, BH8 8AQ

£38,424 per year - estimated ?

NEW

We are seeking a dedicated and experienced Sales Progressor to coordinate the sales progression process across various tenure options. This role is a key touchpoint in our customer journey focused on achieving results while building and maintaining strong stakeholder relationships.

We are particularly interested in candidates with experience in residential property sales, estate agency, conveyancing, housebuilding, or shared ownership/housing associations. A deep understanding of the legal and procedural aspects of property transactions is essential. Experience in fast‑paced, customer‑focused environments – such as sales progression in estate agency or real‑estate sales administration – will set you apart.

Your negotiation and problem‑solving prowess will help you tackle challenges head‑on and deliver creative solutions. With outstanding communication skills, you will engage seamlessly with teams, stakeholders, and customers. If you are confident in CRM systems and have advanced knowledge of Excel and Word, we want to hear from you.

This is an exciting opportunity to play a pivotal role in a dynamic sales environment, helping customers move confidently through the sales process while upholding the highest standards of compliance and customer care.

We will give you:

• Financial
  • Competitive salary
  • Company pension scheme
  • Life Assurance
• Lifestyle / Health & Wellness
  • 24 days holiday (rising to 28) plus Bank Holidays
  • Hybrid working
  • 2 fully paid volunteering days per year (supported by the McCarthy Stone Foundation)
  • Health benefits such as Remote GP, 24/7 access to EAP Services (including counsellors and legal advisors) and eyecare voucher
  • Colleagues Benefit Booklet with a range of store offers, discounts and promotions
  • Family Friendly Policies
  • Excellent development opportunities

Your Impact:

• Coordinate Sales Progression: Handle the end‑to‑end process for various tenure options, ensuring a smooth and efficient sale and compliance with legislation.
• Customer Excellence: Deliver an outstanding experience that leaves customers satisfied and engaged.
• Data Management: Maintain accurate CRM records, and at times prepare forecasts and reports that identify risks and resolve issues proactively.
• Legal & Compliance: Stay up to date with the latest regulations.
• Collaborate: Work with internal teams and external stakeholders, including conveyancing professionals, to ensure an integrated approach.
• Grow & Develop: Participate in training to expand your skills and stay ahead of industry trends.

Your Attributes

• You will have:
• Knowledge of the conveyancing process and part‑exchange processes.
• Proficiency in Microsoft Office and experience with Alto (or similar CRM systems).
• Experience in the property or conveyancing industry is a plus.
• At McCarthy Stone, we celebrate diversity and promote equality and inclusion among our colleagues. We welcome applications from all, regardless of personal characteristics or background.
• All applications will be reviewed as soon as they are received, and we hold the right to appoint before the closing date.