Sales Operations Manager

ZipRecruiter; Birmingham; On-site; GBP 60,000 - 80,000; Full time

Job summary

A recruitment firm in Birmingham is seeking a Sales Operations Manager to lead and inspire a team of Recruitment Consultants. The role involves driving performance, managing pipelines, and fostering client relationships. Successful candidates will demonstrate a strong sales management background and excellent leadership skills. This position offers a competitive salary, commission structure, and opportunities for career progression.

Benefits

Competitive salary + commission

Car allowance

Clear progression path

Dynamic working environment

Qualifications

• Proven track record in sales management.
• Demonstrable success in growing new business.
• Strong leadership and coaching skills.

Responsibilities

• Leading and mentoring a team to meet revenue targets.
• Driving new business through client engagement.
• Managing pipelines and forecasting performance.

Skills

Sales management

Team development

Strategic thinking

Communication skills

Negotiation skills

CRM systems proficiency

Job description

Overview

Are you an experienced leader with a passion for driving performance and building high-performing sales teams? My client are looking for a Sales Operations Manager to lead, inspire and deliver strategic growth within their recruitment division. The Opportunity: This is a hands-on, leadership position where you’ll manage a team of Recruitment Consultants, Team Leaders and Trainees to deliver consistent revenue growth. You’ll combine sales strategy with strong operational oversight to ensure the team hits performance targets while delivering a best-in-class service to clients and candidates alike.

What You’ll Be Doing

• Leading and mentoring a team to meet and exceed monthly and annual revenue targets
• Driving new business through strategic client engagement and proactive sales activities
• Building strong client relationships across the sectors
• Managing pipelines, forecasting performance, and contributing to business planning
• Ensuring excellence in service delivery, compliance, and team development
• Collaborating closely with the Director to align operations with broader strategic goals
• The monitoring and control of all overheads and cost of sales
• To carry out all appraisals and reviews in line with company guidelines
• To ensure all new recruits are fully inducted in the program and continually reviewed, coached and developed
• Hold weekly meetings to ensure staff are fully informed and focused on the targets and general direction of their branch
• Set and review individuals’ and teams’ sales, activity and revenue targets on both a weekly and monthly basis in line with company targets and objectives

What We’re Looking For

• Proven track record in sales management
• Demonstrable success in growing new business and developing high-performing teams
• Strategic thinker with hands-on sales capability
• Strong leadership, coaching and people development skills
• Commercially astute with excellent communication and negotiation skills
• Proficient in CRM systems and comfortable with reporting and metrics

What’s in It for You

• Competitive salary + commission/bonus structure, Car allowance
• Clear progression path and influence over business direction
• Dynamic, ambitious working environment with autonomy to lead
• Opportunity to shape and scale a growing division