Sales Operations Administrator

Robert Bosch Group; Worcester; Hybrid; GBP 26,000 - 35,000; Full time

Job summary

A leading heating solutions company in Worcester is looking for a Sales Operations Administrator. This role is critical in providing administrative support to the Sales and Marketing teams, ensuring efficient operations and facilitating internal processes. Strong organisational skills, attention to detail, and teamwork are essential for success in this position. Hybrid work options are available, along with competitive benefits including yearly performance bonuses and health support.

Benefits

Hybrid working options

25 days annual leave plus bank holidays

Company Performance Bonus

Enhanced pension contributions

Employee Assistance Programme

Access to discounts and wellbeing support

Cycle to work scheme

Access to self-service training

Networking opportunities

Qualifications

• Proven track record of delivering high-quality work.
• Ability to handle sensitive information discreetly.
• Exceptional organisational skills and task management.

Responsibilities

• Provide essential support to Sales and Marketing teams.
• Handle financial administration and report generation.
• Collaborate with internal departments for shared goals.

Skills

Reliability & Dependability

Discretion & Confidentiality

Organisation & Time Management

Attention to Detail

Problem-Solving & Multitasking

Communication Skills

Proactive Attitude

Team Player

Flexibility & Adaptability

Proficiency with Numbers

Willingness to Learn

Technical Proficiency

Tools

Microsoft Office

Job description

Company Description

We’re the nation’s favourite heating brand, here to warm up people’s homes, lives, and futures.

From boilers, hybrids and heat pumps to solar thermal and smart controls, we’re givingour customers plenty of choice. With cutting-edge tech and research, we’re right in the thick of the drive for a better future of home heating.

It’s not all tools and tech. People are the real heart of our company. We connect with our customers to deliver genuinely helpful support, and we care about our employees and give them enriching careers. We work hard, we work together, and we work with a cause – delivering brilliant customer support and exceptional engineering.

As an organisation of more than 1,600 employees, we also take our role in the communities we serve seriously. From giving away free heating systems for community spaces, to our charity, education, and volunteer work – we’re no strangers to rolling our sleeves up, getting stuck in, and helping out.

If that sounds like something you’d like to be a part of, we’d love to meet you.

Come and work #LikeABosch at Worcester Bosch.

Job Description

As a Sales Operations Administrator, you will be part of the team that forms the vital administrative backbone for our Sales and Marketing Teams. Your primary purpose is to provide administrative support and continuously improve the sales operations processes to enable the sales team to focus on customer interactions and build and strengthen relationships.

You'll play a key role in ensuring the smooth and efficient running of day-to-day activities.

In this role, you will be:

• Providing essential administrative and operational support to the Sales and Marketing teams, including internal ordering, compliance checks, office maintenance, data management and report generation.
• Facilitating all internal meeting and travel arrangements for Sales and Marketing team.
• Handling financial administration, including purchase order creation, supplier communication, and invoice processing.
• Maintaining departmental mailboxes and ensure timely sales communications.
• Actively contributing to the optimisation of departmental processes by documenting procedures and driving improvement initiatives. Support specific projects with administrative tasks such as meeting coordination, minutes and logistics.
• Assist with the monitoring of internal controls within the Sales & Marketing Team.
• Collaborate effectively with other internal departments to achieve shared goals.
• Uphold compliance with all established sales policies and procedures.
• Ensure the timely and accurate distribution of sales-related communications.
• Support with any other ad hoc duties as required.

Interested? Upload your CV today!

Qualifications

These are the skills you will need to excel at this exciting opportunity.

• Reliability & Dependability: A proven track record of consistently delivering high-quality work and following through on commitments.
• Discretion & Confidentiality: The ability to handle sensitive information with the utmost discretion and confidentiality.
• Organisation & Time Management: Exceptional organisational skills with the ability to effectively prioritise tasks and manage competing demands without compromising quality.
• Attention to Detail: A keen eye for detail, ensuring correct record management, precise meeting and schedule coordination, and accurate handling of correspondence.
• Problem-Solving & Multitasking: The capacity to resolve problems quickly and efficiently, coupled with the ability to juggle multiple responsibilities while effectively tracking deadlines.
• Communication Skills: Excellent oral and written communication skills to interact clearly and professionally with both internal and external stakeholders.
• Proactive Attitude: A strong initiative to identify needs and take action without being prompted.
• Team Player: A collaborative spirit, capable of working effectively with colleagues across all departments to support shared goals.
• Flexibility & Adaptability: The ability to positively respond to changing priorities and embrace new challenges.
• Proficiency with Numbers: A good grasp of numbers to support data and reporting requirements across departments.
• Willingness to Learn: An open mind to feedback and improvement suggestions, a readiness to adopt new processes and systems and a proactive approach to training.
• Technical Proficiency: A strong knowledge of standard Microsoft Office software packages (Outlook, Word, Excel, PowerPoint) and the aptitude to quickly learn company-specific software.

Additional Information

Deadline for Applications: 23/09/2025

Please note, we reserve the right to close this vacancy at any time so we encourage candidates to submit their applications as soon as possible.

Expected Start Date: As soon as possible.

Working with us comes with the following benefits:

• Hybrid working options available.
• 25days annual leave per year plus bank holidays – additional service days accrued after 5 years
• Eligibility for our Company Performance Bonus (up to £2,000 gross per annum)
• Enhanced pension contributions
• Access to the Perkbox and My Benefits platforms giving access to discounts, group income protection and death in service benefits
• Employee Assistance Programme and Virtual GP
• Discounts on products from across the Bosch Group
• Subsidised onsite café and canteen
• Health & wellbeing support including: over 200 trained mental health first aid champions, free of charge employee assistance programme and after 2 years’ service you gain eligibility for funding up to £150 per annum to support your personal wellbeing
• Access to Bosch Social Club membership offering you and up to 5 friends and family discounts on excursions and events
• Cycle to work scheme with discounts on push-bikes, e-bikes and accessories
• Policy to support growing families
• Access to self-service training platform containing over 200 Bosch approved programmes
• Networking opportunities across Bosch UK including a mentoring programme

And more!