Sales Office Manager

Ambitions Personnel; Winthorpe; On-site; GBP 35,000 - 50,000; Full time

Job summary

A family-run engineering business in Winthorpe is seeking a Technical Sales Office Manager. In this key role, you will lead a team, oversee sales support, and implement process improvements. The ideal candidate has experience in engineering or manufacturing environments and strong leadership skills. This position offers the chance to work closely with production and engineering teams while making a significant impact on operations.

Qualifications

• Experience in engineering, technical or manufacturing environments.
• Solid leadership & office management skills.
• Strong communicator who can work between departments.

Responsibilities

• Lead and develop a sales office team of 6.
• Oversee quotations, technical sales support, and enquiries.
• Drive sales growth and process improvements.

Skills

Leadership skills

Communication skills

Organisational skills

Proactive approach

Resilience

Job description

We're recruiting for a Technical Sales Office Manager to join a long-established, family-run engineering business with a down-to-earth culture and strong values. If you enjoy being at the heart of operations, leading a busy office, and working closely with production and engineering teams, this is a great opportunity to make a real impact. This is a key role reporting to the COO, working across the business to drive sales growth, improve processes, and support both office and field teams.

About the Business

• Family-owned, traditional “roll-your-sleeves-up” environment
• Engineering / manufacturing setting
• Strong reputation and long-standing client base
• Close-knit, supportive culture

The Role

• Lead, motivate, and develop a sales office team of 6, supporting 4 BDMs in the field
• Work closely with engineers, welders, and CAD designers to ensure smooth operations
• Oversee quotations, technical sales support, and customer enquiries
• Implement process improvements and drive efficiency across sales operations
• Support new business development, entering new markets and maintaining relationships with corporate and distribution clients
• Ensure accurate costing, PQQ/tender submissions, and management of construction contracts
• Produce reports on revenue, forecasts, and KPIs for the leadership team
• Manage day-to-day staff matters, including absence, performance, coaching, and team communication
• Maintain compliance with health and safety policies and company procedures

What We're Looking For

• Experience in engineering, technical or manufacturing environments
• Solid leadership & office management skills
• Process-driven, organised and proactive
• Comfortable working in a traditional, hands-on business
• Strong communicator who can work between departments
• Resilient, solutions-focused and approachable

(This role does not require deep mechanical engineering knowledge, but you must understand how technical/production-based businesses operate.)