Sales Office Manager

Point Professional Recruitment LTD; St. Neots; On-site; GBP 60,000 - 80,000; Full time

Job summary

A forward-thinking organisation in St. Neots is seeking an experienced Sales Office Manager to lead and develop the internal sales team. The ideal candidate will manage day-to-day sales operations, ensuring customer satisfaction while driving team performance. Strong leadership and excellent communication skills are essential. This full-time, permanent role offers a competitive salary and opportunities for professional development.

Benefits

Supportive working culture

Professional development opportunities

Free on-site parking

Qualifications

• Proven experience as a Sales Office Manager or in a similar leadership role.
• Strong team management and motivational skills.
• Excellent communication and stakeholder management abilities.

Responsibilities

• Lead and develop the sales team to meet business objectives.
• Manage daily operations of the sales office.
• Conduct performance reviews and support staff development.

Skills

Team management

Coaching

Communication

Stakeholder management

Data analysis

Salesforce CRM

Excel

Power BI

Tools

Salesforce

Power BI

Job description

We’re currently seeking an experienced and motivated Sales Office Manager to join a forward-thinking organisation based in St Neots. This is a full‑time, permanent position offering an exciting opportunity to lead and develop an internal sales team while driving continuous improvement across the sales function.

As a Sales Office Manager, you’ll play a pivotal role in ensuring smooth sales operations, motivating your team to achieve their targets, and maintaining the highest level of customer satisfaction. This role would suit someone who thrives in a fast‑paced environment, enjoys leading people, and has strong commercial awareness coupled with excellent organisational and communication skills.

Main Responsibilities

• Lead, motivate, and develop the internal sales team to meet business objectives.
• Manage workloads and oversee the daily running of the sales office.
• Conduct performance reviews, set objectives, and support staff development.
• Oversee order management to ensure on‑time delivery and excellent customer service.
• Administer and maintain the Salesforce CRM system, ensuring data accuracy and effective reporting.
• Produce and analyse KPI reports to monitor performance and drive improvements.
• Support demand forecasting and Sales & Operations Planning (S&OP) activities.
• Collaborate with cross‑functional teams to ensure alignment across business operations.
• Provide leadership and guidance on sales processes, compliance, and customer engagement.

Skills / Experience

• Proven experience in a Sales Office Manager or similar leadership role.
• Strong team management, coaching, and motivational skills.
• Excellent communication and stakeholder management abilities.
• Proficient in Salesforce or a similar CRM system.
• Confident analysing data and presenting insights using Excel or Power BI.
• Comfortable working in a fast‑paced, cross‑functional environment.
• Experience supporting S&OP and order management processes is advantageous.
• A positive, proactive, and hands‑on leader who drives results and fosters collaboration.

Salary & Working Hours

Competitive salary (dependent on experience).

Full‑time, Monday to Friday.

Based in St Neots.

Permanent position with excellent long‑term prospects.

Benefits

Supportive and inclusive working culture.

Professional development and training opportunities.

Involvement in business‑wide improvement initiatives.

Free on‑site parking.

If you’re an accomplished Sales Office Manager looking for your next challenge within a dynamic and growing organisation, we’d love to hear from you. Apply today to take the next step in your career as a Sales Office Manager and make a real impact within a business that values leadership, innovation, and customer excellence.