Sales Manager

Next Careers; Washington; On-site; GBP 60,000 - 80,000; Full time

Job summary

A retail company in Washington seeks a Sales Manager to lead and inspire a team towards outstanding customer service and performance targets. The successful candidate will demonstrate strong leadership skills in a fast-paced environment, fostering a collaborative atmosphere. Responsibilities include managing store operations, supporting the team, and ensuring effective communication to meet business goals. This role offers flexibility and various benefits aimed at employee development.

Benefits

25% off most NEXT products

Access to exclusive retailer discounts

Discounted gym memberships

Life assurance

Flexible working options

Qualifications

• Passionate about customers, people and products.
• Exceptional commercial understanding for a great shopping experience.
• Team player with the ability to adapt to changes quickly.
• Calm and approachable even under pressure.
• Ability to make sound business decisions.

Responsibilities

• Lead and inspire the team to achieve performance targets.
• Manage team for exceptional service and stock processes.
• Create a supportive atmosphere for the team.
• Communicate business needs effectively.
• Demonstrate hands-on approach in operations.

Skills

Customer service prioritization

Team leadership

Adaptability

Effective communication

Problem solving

Job description

Sales Manager - Washington Galleries (N112043)

Job ID N112043

Team Retail

Location Washington

Contract Type Perm

Job Schedule Full time

Salary from £25,702

Posting Date 30/01/2026

Apply Before 13/02/2026

SHIFTS YOU ARE APPLYING FOR: 38.75hrs p/w; Tue 11:45 - 20:00; Wed 09:00 - 17:15; Thu 09:00 - 17:15; Fri 11:45 - 20:00; Sat 09:30 - 18:00

To be a successful Sales Manager, you will lead and inspire your team to prioritise outstanding customer service and achieve performance targets. Every day will be varied, fast paced, challenging but ultimately rewarding. People are at the heart of what we do so your experience in leading, coaching and motivating a team will be crucial to your success. You can count on us to invest in your personal development from day one. Flexible working options are available.

About the Role:

• Support the Store management team across all product areas, back of house and running the store when needed
• Manage a team to deliver amazing service and accurate stock processes in an environment which is commercial, operationally efficient, safe and where targets are met
• Create an atmosphere where supporting, motivating and inspiring your team to be at their best is at the core of everything you do
• Demonstrate a hands-on approach for all commercial and operational activities by working alongside the team
• Ensure communication is up-to-date and accurate at all times in order to meet business needs

We’ll offer amazing benefits (see list further below)

About You:

• You are passionate about our customers, our people and our products. This passion and energetic approach to work inspires and motivates others, creating a great working atmosphere and team spirit
• You have exceptional commercial understanding, with the know how to create a fantastic shopping experience for our customers
• A team player who works at their best in a results driven, fast paced and challenging environment. You have the ability to adapt to change quickly, bringing the rest of the team on board with the new objectives
• A great communicator and can work naturally with people at all levels. You stay calm and approachable even under pressure - always realistic with your expectations of others
• Able to demonstrate the ability to problem solve, make sound business decisions, confidently challenge processes and generate innovative ideas to take the business forward
• Confident when dealing with people issues
• An effective multi tasker who can plan, organise and prioritise your workload

In accordance with Home Office guidance successful candidates will be required to evidence their right to work in the UK before commencement of employment.

This role is not typically considered for sponsorship under the Skilled Worker route due to Home Office requirements on skills level. Candidates are encouraged to consider their own right to work options without Next sponsorship.

What’s Next

Press the apply button now to start your application. If you match our criteria we will be in touch to arrange a Telephone or Video Interview and, if successful, an in-store assessment.

In order to apply for this position you must not have had an unsuccessful application for a similar role in 6 months.

Benefits

• Fantastic rewards for doing a great job and achieving great results
• 25% off most NEXT, MADE*, Lipsy*, Gap* and Victoria's Secret* products (*when purchased through NEXT)
• 10% off most partner brands & up to 15% off Branded Beauty
• Sharesave Scheme
• 60% off a generous (optional) working wardrobe allowance to buy clothes to wear for work (minimum 6 week contract)
• Early VIP access to sale stock
• Hot deals and exclusive offers from over 3,500 retailers through our online benefits platform
• Access to fantastic discounts at our Staff Shops
• Access a digital GP and other free health and wellbeing services
• Life assurance
• You can register for a discounted health plan for you and your family
• Financial Wellbeing - Save, track and enhance your financial wellbeing
• Apprenticeship - Earn, learn and gain a qualification (England stores only)
• Direct to Work - Discount online and instore, collect your items the next day for free from your place of work or local store
• Support Networks - Access to Network Groups to empower and celebrate each other
• Wellhub - Discounted flexible monthly gym memberships, with apps, PT sessions and more

Conditions apply to all benefits. These benefits are discretionary and subject to change. We aim to support all candidates during the application process and are happy to provide workplace adjustments when necessary. Should you need support with your application due to a disability or long-term condition, please contact [e-mail] with the subject line “Workplace Adjustments”, or call 0116 479 2223 / 0044 116 479 2223 (opening times stated in the original posting).

Team Overview

Retail is where customers meet NEXT. Step into any of our stores and you’ll find energy, variety and opportunity. No two days are the same. It’s fast-paced, full of growth and all about our brilliant collaborative team. From outlets to full-range stores, there’s space for you to make your mark.