Sales Manager - Max Mara Flagship Store London

Max Mara Fashion Group; Greater London; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading fashion retailer is seeking a Sales Manager for its flagship store in London. The ideal candidate should have a strong background in fashion retail, exceptional people-management skills, and a results-oriented mindset. Responsibilities include maximizing sales, guiding the team, and ensuring effective staff allocation based on customer needs. This role offers the chance to thrive in a dynamic environment and contribute to the professional growth of the team.

Qualifications

• Fluency in English is mandatory; knowledge of additional languages is a plus.
• Strong teamwork and people-management abilities.
• Positive attitude and flexibility with working hours.

Responsibilities

• Maximize sales by guiding and supporting the on-floor team.
• Ensure staff allocation aligns with store traffic and objectives.
• Facilitate professional development of the team.

Skills

Fluency in English

Excellent personal presentation

People-management abilities

Results-oriented mindset

Customer service talent

Job description

Company Description

We are looking for a Sales Manager for our Max Mara Flagship Store in London.

The ideal candidate is a dynamic, strongly goal-oriented professional with several years of experience as an Assistant Store Manager within fashion and/or luxury companies, preferably in a structured retail organization.

The Sales Manager will be responsible for maximizing sales in line with company standards by guiding, motivating, and supporting the professional growth of the on-floor team. They will ensure that staff allocation is effective and aligned with store traffic and commercial objectives.

Key Responsibilities

• Ensuring that the quality and quantity objectives assigned by the Store Manager are met.
• Facilitating the professional development of the team in coordination with the Floor Managers.
• Achieving store productivity targets set by the Store Manager.
• Identifying effective solutions to adjust staff presence on the floor according to customer needs and market trends.
• Supporting the development of managerial skills among Floor Managers.
• Contributing to team motivation in collaboration with the management staff.
• Ensuring that one or more department backups are trained and developed to guarantee role coverage.
• Collaborating with the Store Manager on the effective commercial management of in-store events.
• Supervising the store in the absence of the Store Manager.
• Encouraging participation in on-the-job training through proactive initiatives, teamwork, and digital tools aimed at fostering innovation and improving efficiency and effectiveness.
• Promoting and enhancing the use of digital technologies for process management and relationship building with internal and external stakeholders.
• Adopting behaviours and promoting operational and cultural actions linked to Sustainable Development, with attention to environmental care, business process improvement, and community engagement.

Requirements

• Fluency in English is mandatory; knowledge of additional languages is considered a plus.
• Excellent personal presentation and communication skills.
• Strong teamwork and people-management abilities.
• Results-oriented mindset with a genuine passion for fashion.
• Positive attitude, flexibility with working hours, and a strong talent for customer service.

About Max Mara Fashion Group

Max Mara Fashion Group is recognized throughout the world as the precursor of modern pret‑à‑porter fashion.

The Company was founded in 1951 with the aim of offering "haute de gamme" feminine clothing, produced according to excellent industrial processes.

Passion, commitment and tradition have created a unique fashion style:

• 9 main brands
• 60+ fashion collections every season
• 14,000,000+ clothes sold every year
• 2,500+ single-brand shops
• 10,000+ multi-brand shops
• 27 languages spoken in the Max Mara Fashion Group world
• 5,500+ employees in the world

Our ecosystem is made of 44 Depts, including Fashion Design, Marketing & Sales, Operations, Retail, Stores, ICT, Architecture Design, Economics, BI, etc.

The Digital Division was the latest department to be established in 2013, with the aim of integrating the company's digital assets, as well as solutions and services related to e-commerce and digital marketing.

Discover your potential and your substance with a career at MMFG, where work means passion, embracing new challenges, learning from each other, sharing a vision, teamwork and making it come true!

Max Mara Fashion Group is an equal opportunity employer. Everyone is welcome! #joinus