Sales Manager

Listers Group; Metropolitan Borough of Solihull; On-site; GBP 50,000 - 63,000; Full time

Job summary

A leading motor retailer group in Solihull seeks a Sales Manager to drive their used car operations while supporting new car sales. Responsibilities include achieving sales targets, ensuring a top-notch customer experience, and leading a motivated sales team. Candidates should have strong management skills and a successful sales track record, ideally within the automotive industry. This role offers competitive salary, company benefits, and excellent career development opportunities.

Benefits

25 days holiday

Company Pension

Wellness Programme

Sick Pay

Group life insurance

Staff discount on car servicing

In-house training and qualifications

Qualifications

• Proven track record of achieving sales targets and excellent customer satisfaction.
• Strong management and leadership skills.
• Ability to motivate and lead a sales team.

Responsibilities

• Grow used car operations and support new car sales.
• Achieve agreed sales targets for new and used cars.
• Ensure an industry-leading customer buying experience.
• Support sales team in daily operations and customer contact.

Skills

Sales management

Customer satisfaction

Team leadership

Financial advising

Job description

Job Introduction

Due to an internal transfer, we are currently recruiting for a Sales Manager to join the management team at our Honda Dealership in Solihull. This is an exciting opportunity to join an established team and continue driving the department forward, in a versatile management position.

The hours of work are Monday to Saturday, with a day off in the week and working Sundays on a rota basis. Salary includes an OTE of £62,500 and use of a company car.

Role And Responsibilities

This role will predominantly focused around growing our used car operation, you will however be expected to support with new car sales where necessary. Your goal is to achieve agreed sales targets for new and used cars and assist the sales team in offering customers comprehensive support in all of their vehicle financing and insurance requirements. The successful individual will possess a positive, hands‑on approach, with the ability to lead and motivate a developing sales team.

• Grow all aspects of sales gross profit, specialising in finance, insurance and value added products.
• Advising customers on finance, insurance, warranties and other services offered by our dealerships.
• You will build trust, communicate effectively and exceed our customer’s expectations; In essence you will ensure that our customers buying experience is industry leading. You will also be accountable for handling customer queries and complaints and ensure they are resolved effectively.
• To support the sales team in daily operations including but not limited to customer contact, sales funnel management, deal building and closing, professional vehicle preparation whilst ensuring that stock is kept to the company’s agreed levels.
• By driving the sales process and supporting the sales team in achieving their monthly KPI’s for unit sales, profit per unit, finance penetration and add‑on products, to ensure budgetary sales / profit forecasts are achieved.
• Accurate completion of all paperwork and providing reports on all sales activities ensuring accurate sales forecasts.
• Making sure that the sales team accurately and vigorously collect all customer contact and vehicle data in order to maximise the quality and content of the customer database (adhering to the Company’s FCA obligations).

About You

• You may be an existing sales manager, sales controller or retail manager looking for a new challenge or better career and reward opportunities.
• You will have the drive and talent to push the department forward; working to achieve agreed KPI’s and brand standards.
• You must be able demonstrate a profitable and successful track record of delivering outstanding results as well as delivering exceptional customer satisfaction.
• In addition your need to have strong management and leadership skills, winning mentality and a real passion for the brand.
• Motor trade, automotive or car dealership experience is preferred but not essential as full training will be provided.

What We Offer

• 25 days holiday plus bank holidays
• Company Pension
• Wellness Programme
• Sick Pay
• Group life insurance
• Staff discount on car servicing
• Listers Benefits - discounts on retailers, restaurants, cinemas & holidays
• Long service and loyalty incentives
• Staff referral scheme
• In‑house, manufacturer & professional qualifications
• Free Parking / On‑site Parking
• Company Events

Why Listers?

Founded in 1979, Listers Group stands as one of the largest privately and family‑owned motor retailer groups in the UK. There’s a reason why this is the case, actually there’s over two and a half thousand reasons, our team. Since the very beginning our success has been a product of the fantastic people that work for us. This is recognised by representing some of the world’s most prestigious car brands across the Midlands, Lincolnshire, Gloucestershire, Norfolk and Yorkshire. We support employees in all areas of the business, whatever your aspirations might be so if you are looking for a career within the motor trade, automotive or car dealership sector then please apply today. If you are looking for similar motor trade jobs you can also join our Talent Bank.