Sales Manager

NEXT; Inverness; On-site; GBP 40,000 - 60,000; Full time

Job summary

A retail company in Inverness is looking for a Sales Manager to lead a team in delivering outstanding customer service. The role involves supporting store management, meeting performance targets, and maintaining high operational standards. Candidates should be passionate about customers and able to motivate a team. This full-time permanent position offers a starting salary of £25,702 per year, with a comprehensive benefits package including staff discounts and wellbeing support.

Benefits

Staff discounts

Wellbeing support

Discounted gym memberships

Qualifications

• Strong commercial understanding to create great shopping experiences.
• Ability to adapt to a fast-paced, results-driven environment.
• Experience in coaching, motivating, and developing a team.

Responsibilities

• Lead and inspire team to deliver outstanding customer service.
• Meet performance and commercial targets.
• Support wider store management and maintain high standards.

Skills

Customer focus

Problem-solving

Leadership

Communication

Commercial understanding

Job description

NEXT is recruiting a Sales Manager to join its Inverness Retail Park store, offering the opportunity to lead a team in a fast paced retail environment where people, performance, and customer experience sit at the centre of the business.

This is a demanding and rewarding leadership role, suited to someone who enjoys being hands on, thrives in a commercial setting, and takes pride in developing others. Every day will be different, and while the pace can be challenging, it is also highly rewarding for the right person.

The role

As Sales Manager, you will lead and inspire your team to deliver outstanding customer service while meeting performance and commercial targets. You will support the wider store management team across all product areas, including the shop floor and back of house, and you will take responsibility for running the store when required.

You will work alongside your team, maintaining a visible and practical leadership style, ensuring that standards are high, stock processes are accurate, and the store operates safely and efficiently at all times. Clear and consistent communication will be a key part of the role, helping ensure everyone understands priorities and business needs as they evolve.

NEXT places people at the heart of what it does, and your ability to coach, motivate, and support your team will be critical to your success. From day one, the company invests in personal development, with flexible working options available where possible.

The contracted hours for this role are 38.75 hours per week, worked across the following shifts: Monday 09:00 to 17:15, Tuesday 11:45 to 20:00, Thursday 09:00 to 17:15, Friday 09:00 to 17:15, and Saturday 10:45 to 19:00.

About you

You are passionate about customers, people, and products, and you bring energy and commitment to everything you do. You have a strong commercial understanding and know how to create a great shopping experience that keeps customers coming back.

You work best in a results driven, fast paced environment and are comfortable adapting to change, bringing your team with you as priorities shift. You are a confident and calm communicator who can work naturally with people at all levels, even under pressure, and you are realistic, fair, and supportive in your expectations of others.

You are able to solve problems, make sound business decisions, challenge processes constructively, and generate new ideas that help move the business forward. You are confident handling people matters and can juggle multiple priorities, planning and organising your workload effectively.

Contract and pay

This is a full time, permanent position based at Inverness Retail Park, with a starting salary from £25,702 per year.

Benefits

NEXT offers a comprehensive benefits package including staff discounts across NEXT and selected partner brands, recognition and reward schemes, access to wellbeing support such as a digital GP service, life assurance, financial wellbeing tools, and discounted gym memberships and wellbeing apps. Benefits are discretionary and may be subject to change.

Important information

In line with Home Office guidance, successful candidates will be required to evidence their right to work in the UK before starting employment. This role is not normally eligible for sponsorship under the Skilled Worker route, and candidates should consider their own right to work options prior to applying.

How to apply

This role is being recruited directly by NEXT.

To apply, please complete your application via the official NEXT careers website

Apply Before – 31/12/2025, 00:00

NEXT is committed to supporting candidates during the application process and encourages anyone who may require workplace adjustments due to a disability or long term condition to request support through the NEXT careers portal.