Sales Lead: Showroom & TradePoint Growth

B&Q; Sandwell; On-site; GBP 100,000 - 125,000; Full time

Job summary

A leading home improvement retailer is seeking a Sales Lead in Sandwell to support the Sales Team Manager in creating a high-performing team. Key responsibilities include exceeding sales targets, ensuring effective colleague deployment, and being the contact point for customer escalations. The ideal candidate will possess strong customer service skills, proficiency with IT systems, and a knack for data analysis. This role offers a competitive salary and an inclusive benefits package.

Benefits

Award-winning pension scheme

ShareSave options

6.6 weeks holiday

Payroll giving

Employee Assistance Programme

Shopping discounts

Colleague wellbeing benefits

Qualifications

• Role model customer service and enjoy customer interactions.
• Comfortable with IT systems and applications.
• Able to analyze data and communicate important information.
• Proficient in problem-solving.
• Well-planned and organized, able to prioritize.

Responsibilities

• Support day-to-day activities to exceed sales targets.
• Ensure colleagues are deployed correctly during shifts.
• Be the first point of contact for customer escalations.
• Support with collation of analytical data.

Skills

Customer service

IT systems and applications

Data analysis

Problem-solving

Organizational skills

Job description

A leading home improvement retailer is seeking a Sales Lead in Sandwell to support the Sales Team Manager in creating a high-performing team. Key responsibilities include exceeding sales targets, ensuring effective colleague deployment, and being the contact point for customer escalations. The ideal candidate will possess strong customer service skills, proficiency with IT systems, and a knack for data analysis. This role offers a competitive salary and an inclusive benefits package.