Sales Executive

Co-op; Remote; GBP 41,000 - 49,000; Full time

Job summary

A leading legal services provider is seeking a Sales Consultant in Probate to join their team. This remote position involves working with clients to provide tailored legal advice over the phone and video. Successful candidates will demonstrate consultative selling skills and emotional resilience. The role offers a competitive salary with uncapped bonuses, excellent training, and development opportunities. Join a supportive environment that values personal growth and community welfare.

Benefits

Coaching and training support

Wellbeing benefits

Pension with up to 10% employer contributions

28 days holiday plus bank holidays

Discounts on Co-op products

Qualifications

• Previous experience of consultative selling is preferred.
• Great communication skills to engage clients.
• Ability to learn new IT systems quickly.

Responsibilities

• Work with clients to understand their situation empathetically.
• Provide advice on probate and estate administration.
• Finalise sales once clients have made decisions.

Skills

Consultative selling

Communication skills

Proficiency in IT

Emotional resilience

Ability to work independently

Passion for self-development

Job description

Sales Consultant - Probate

£29,000 base salary, average earnings £45,000 with uncapped bonus plus excellent benefits including: monthly incentive scheme and pension with up to 10% Co‑op contribution (£2,900). Work level 6B.

Full time - 37.5 hours or part time late shifts flexible. Monday-Friday and one in four Saturdays per month working for 4 hours.

Fully remote, working from home across England & Wales.

We’re looking for remote sales consultants to join our Co‑op Legal Services probate team.

We’re a fast‑growing, innovative business with huge demand for our services, owing to our client first approach and strong brand presence. If you have the skills we need, we can offer you a fantastic opportunity to work in our industry‑leading team.

In this role you’ll meet with clients over the telephone and video to discuss the deceased estate and help them to make an informed choice about their legal planning. Our presence in the market means that many clients enquire with us, so you won’t need to do any prospecting, and you’ll make a real difference to the lives of our clients at a time when they need us most. You don’t need to have a legal background as we’ll provide training to develop your knowledge.

What you’ll do:

• Work closely with clients to understand their situation, taking an empathetic and considerate approach
• Provide advice and information over the phone and via video on probate and estate administration to match the client’s needs
• Finalise sales once clients have decided that the service is right for them
• Work towards agreed KPIs
• Proactively manage opportunities and prospective clients
• Use a case management system and a telephony system to manage your work and client calls

This role would suit people who have:

• Previous experience of consultative selling
• Great communication skills showing a positive, engaging, and empathetic approach
• Proficiency in IT with the ability to learn new IT systems quickly
• Emotional resilience and the ability to be professional even in difficult situations
• The ability to work on your own and as part of a remote team
• A willingness to learn with a passion for self‑development

Why Co‑op?

At Co‑op, we’re owned by our members. And because we’re owned by you, we can do right by you. So when you join us, you’re not just taking a job, you’re joining a movement. We’re an organisation that puts people and communities first, and we’re powered by purpose. We want this to be a place where you can thrive, so you’ll also receive:

• Coaching, training and support to help you develop
• Wellbeing benefits to support your physical and mental health
• Pension with up to 10% employer contributionsMonthly incentive scheme
• 28 days holiday plus bank holidays (rising to 32 in line with service)
• Discounts on Co‑op products and services

A place you’ll belong

We’re building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work.

We’re proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we’ll support you.

Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion

As part of your application, you'll need to complete an online assessment. This assessment typically takes up to 50 minutes. If you're a current Co‑op colleague, this does not need to be completed.