Sales Executive

IBIS SINGAPORE ON BENCOOLEN; Greater London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading hotel chain in Greater London is looking for a Sales Executive to promote their properties and achieve sales targets. The ideal candidate will have a background in hospitality management and at least 2 years of sales experience. Responsibilities include strategic client visits, analyzing business volume, and maintaining client relationships. Excellent communication skills and a proactive mindset are essential for success in this role.

Qualifications

• Minimum 2 years of sales experience in the same capacity.
• Strong attention to detail and excellent verbal/written communication skills.
• Ability to prioritize tasks and manage multiple responsibilities.

Responsibilities

• Promote the hotel and other chain properties in the assigned region.
• Achieve hotel budget and individual KPIs including room targets.
• Conduct strategic visits to clients and secure commercial contracts.

Skills

Relationship building

Networking

Sales calls

Excellent communication skills

Organizational skills

Proactive mindset

Education

Bachelor’s Degree or Diploma in Hospitality Management

Job description

The Sales Executive is responsible for promoting the hotel and, where applicable, other properties within the chain in their designated area or region.

Key Responsibilities

• Promote the hotel and, where applicable, other chain properties within the assigned area or region
• Achieve hotel budget and individual KPIs, including room targets, meeting room targets, ADR, and occupancy
• Conduct strategic visits to former, existing, and potential clients, focusing on securing commercial contracts
• Analyze and forecast business volume considering hotel occupancy, holidays, weather, events, and local activities
• Define guest requirements and ensure offered services align with client expectations
• Maintain and update company, client, and contact information in the Anais PMS
• Gather and share competitor insights with superiors and team members
• Negotiate rates with clients, formalize proposals in writing, and provide exemplary after-sales service
• Conduct site inspections and maintain professional client engagement to ensure satisfaction
• Support team goals, demonstrate adaptability, and contribute to the hotel’s competitive success

Qualifications

• Bachelor’s Degree or Diploma in Hospitality Management or related field preferred
• Minimum 2 years of sales experience in the same capacity
• Proven ability to build relationships and find new business: prospecting, networking, site inspections, and sales calls
• Excellent verbal and written communication skills and strong attention to detail
• Keep abreast of industry trends and share information with all staff
• Excellent organizational skills, with the ability to prioritize tasks and juggle many tasks simultaneously
• Proactive mindset to anticipate and support changes in our business
• Conformity to the highest standards of personal integrity and ethical behavior
• Exceptional customer service abilities