Sales & Customer Service Manager — Lead a High-Impact Team

Pertemps Crawley; Bletchingley; On-site; GBP 35,000 - 40,000; Full time

Job summary

A leading recruitment agency is seeking a Sales & Customer Service Manager in Bletchingley. The role involves leading a team, monitoring performance, and ensuring high standards of customer service. Candidates must have experience in management, strong leadership skills, and a results-driven mindset. This position offers a temp to perm contract with a salary range of £35,000 to £40,000 per annum, Monday to Friday hours.

Qualifications

• Proven experience in a sales manager or customer service manager role.
• Strong background in performance management and people leadership.
• Ability to work in a fast-paced, target-driven environment.

Responsibilities

• Lead and support a team of sales and customer service advisors.
• Monitor individual and team performance against KPIs.
• Conduct regular performance reviews and coaching sessions.

Skills

Sales Management

Performance Management

Coaching

Communication Skills

Organisational Skills

Customer Focus

Job description

A leading recruitment agency is seeking a Sales & Customer Service Manager in Bletchingley. The role involves leading a team, monitoring performance, and ensuring high standards of customer service. Candidates must have experience in management, strong leadership skills, and a results-driven mindset. This position offers a temp to perm contract with a salary range of £35,000 to £40,000 per annum, Monday to Friday hours.