Sales Coordinator

Diamond Search Recruitment Ltd; Ashford; On-site; GBP 28,000 - 29,000; Full time

Job summary

A well-established design and manufacturing company in Ashford is seeking a Sales Coordinator to accurately prepare quotes and support customer inquiries. The ideal candidate will have quoting experience, strong customer service skills, and proficiency in ERP/MRP systems. This full-time role offers a competitive salary and opportunities within a collaborative team.

Qualifications

• Experience in quoting and efficient response to customer enquiries.
• Strong consultative customer service skills.
• Ability to quickly learn and adapt to ERP/MRP systems.

Responsibilities

• Evaluate customer inquiries to prepare accurate quotes.
• Maintain records in the Internal Management System.
• Collaborate with the Technical Team for product suitability.

Skills

Quoting experience

Excellent Customer service

ERP/MRP systems

Job description

Diamond Search Recruitment are excited to be representing our client, a well-established, successful, and exciting design & manufacturing business. Recruiting for an Sales Coordinator based in Ashford, Kent.

Salary: GBP28,000 - GBP29,000 Per Annum OTE GBP34,000 Per Annum

Hours: Monday-Thursday, 8am-5pm, Friday 8am-4p

Responsibilities:

• Draw and evaluate information from a given customer enquiry in a structured and methodical way, which will provide you with a detailed overview of what product and solution is required, to enable a thorough and detailed quote to meet the project and product requirement.
• Provide the Quote within a set time frame from the initial enquiry, which is accurate in terms of technical and price content and correct for the intended application.
• Act upon any changes or revisions required to meet the project solution, which are expedited and recorded accurately and subsequently re-submitted to the customer.
• Ensure that all quotes and associated information is recorded within the IMS (Internal Management System) to provide a full picture of events from initial enquiry to fulfilled order.
• Build and maintain a rapport with clients within your given sector so as to understand the potential order and delivery period which will aid financial forecasting.
• Work closely with the Technical Team who will assist and guide on what products are best suited to a given application.
• Undertake detailed product and system training to become educated on the core elements and USP's of the product portfolio, which are critical for the role to be performed effectively.
• Work to a clearly defined sector and departmental sales budget, with specific responsibility for achieving set KPI's.
• Ensure any contractual terms and conditions associated with a given contract are sent to the Contracts Manager.

Requirements:

• Quoting experience
• Excellent Customer service, being consultative.
• Great at picking up systems, - ERP/MRP.
• The ideal candidate will be someone who likes to take ownership of their work and enjoys being part of a team.
  

Apply today!

Diamond Search Recruitment is acting as an Employment Agency regarding this vacancy.