Sales Associate INTIMISSIMI Westfield STRATFORD - Part Time 24 hours per week

Calzedonia UK Ltd; Greater London; On-site; GBP 10,000 - 40,000; Part time

Job summary

A well-known fashion retail company in London seeks a part-time Sales Assistant for their INTIMISSIMI store. The ideal candidate will have proven experience in sales and customer service, with strong interpersonal and time management skills. Responsibilities include delivering excellent customer service, assisting customers in fitting rooms, and adhering to cash handling procedures. The position offers a monthly bonus, staff discounts, and opportunities for career progression within a supportive environment.

Benefits

Monthly bonus

Staff discount

Generous uniform allowance

Paid holidays

Comprehensive training

Career progression opportunities

Birthday off (paid)

Qualifications

• Proven experience in sales and customer service environments.
• Excellent communication and time management abilities.
• Comfortable and confident in engaging with a diverse range of customers.

Responsibilities

• Deliver excellent customer service to all customers.
• Establish relationships with customers.
• Assist in fitting rooms and operate cash registers accurately.

Skills

Customer service experience

Sales experience

Interpersonal skills

Time management

Approachability

Adaptability

Job description

ONIVERSE is a renowned fashion retail company, specializing in underwear, beachwear, and hosiery, founded in Italy in 1986. Over the past three decades, we have grown into a global network with more than 5,300 stores in 56 countries. In the UK, we proudly operate under three beloved brands: Calzedonia, Intimissimi and IUMAN/Intimissimi Uomo.

We are currently seeking an enthusiastic and reliable individual to join our company as a part‑time Sales Assistant at our INTIMISSIMI store located in Westfield Stratford, London.

Role Overview

As a strong communicator who enjoys working with the public, the Sales Assistant is responsible for delivering excellent customer service, meeting sales targets, and contributing to a positive team environment.

Key Functions and Responsibilities

• Deliver excellent customer service to all customers
• Establish relationships with customers
• Introduce add‑ons, promotions and upcoming events to enhance the customer experience
• Assist customers in fitting rooms, providing measuring and fitting services when requested
• Prioritise customer needs while performing any task within the store
• Operate cash registers with accuracy, ensuring a professional service and clear explanation of offers and discounts
• Report any transaction discrepancies to the Store Manager
• Adhere to cash handling rules and regulations
• Maintain the cleanliness of the store in compliance with Health & Safety regulations (including hoovering and mopping)
• Ensure merchandise is displayed correctly according to company guidelines
• Stay vigilant about store security and report any suspicious behaviour to the appropriate personnel
• Assist in any area of the store as requested by the Store Manager, including stock‑room duties
• Perform additional duties as needed to support the smooth running of the business

Profile

• Passion for Fashion: A deep enthusiasm for the fashion industry.
• Brand Enthusiasm: Demonstrates excitement for Calzedonia brands, products and quality.
• Sales & Customer Service Experience: Proven experience in sales and customer service environments.
• Approachable: Comfortable and confident in engaging with a diverse range of customers.
• Adaptable & Confident Seller: Willing to take on new challenges and adapt to different selling situations.
• Professional Image: Consistently presents a polished and professional appearance.
• Interpersonal & Time Management Skills: Excellent communication and time management abilities.

What do we offer

• Monthly Bonus: Earn a monthly bonus based on store performance.
• Monthly Travel Scheme: Available after six months of employment within the company.
• Staff Discount: Enjoy discounts on all Calzedonia UK brands and worldwide.
• Generous Uniform Allowance: Receive a uniform allowance per brand.
• 16 Days Paid Holidays
• Extensive Training: Comprehensive training on product knowledge and customer service.
• Career Progression and Personal Development: Opportunities for growth and development within the company.
• Referral Scheme: Benefit from our employee referral programme.
• Birthday Off (Paid): Enjoy your birthday off with full pay as a special benefit.

Join the ONIVERSE UK family now! Joining ONIVERSE means becoming part of a global family that prioritises personal and professional development. We offer numerous opportunities for career advancement and believe in nurturing talent from within.

If you’re looking for a career that’s dynamic, fulfilling and full of growth opportunities, ONIVERSE is the place for you. Join us and be a part of a company that not only values your skills but also your potential.

Apply now and don’t miss the chance to join us!