Sales Associate - Chiswick

Borough Kitchen; Chiswick; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading premium kitchenware retailer is seeking a friendly and outgoing part-time team member for their Chiswick store. This role involves providing expert customer service, assisting with kitchen and dining experiences, and requires weekend availability. Passion for cooking and 1-2 years of retail experience are essential. You will receive competitive pay aligned with the London Living Wage and access to various employee benefits.

Benefits

Industry-leading discount programme

Complimentary Cook School classes

Access to employee assistance programme

Qualifications

• 1-2 years of retail experience is essential.
• A genuine passion for cooking and entertaining.
• Confident and friendly communication skills.

Responsibilities

• Help customers get the best out of their kitchen experiences.
• Maintain store standards and assist with stock.
• Handle purchases and after-sales care.

Skills

Retail experience

Passion for cooking

Confident communication

Product knowledge

Customer-focused mindset

Job description

Overview

Location: 186 Chiswick High Road, London W4 1PP

Hours: 10:00–18:00, Monday to Sunday (part-time, 2–3 shifts per week, including weekends and bank holidays)

Pay: £13.85 per hour, in line with the London Living Wage

Borough Kitchen is dedicated to inspiring home cooks by offering premium tools, expert knowledge and creative ideas that elevate both cooking and entertaining. As the UK’s leading premium kitchenware retailer, we operate five London stores, a fast-growing eCommerce platform, and a cook school. We provide an exceptional range of kitchenware, tableware and inspiration.

We are currently looking for a friendly, outgoing and food-loving individual to join our Chiswick store on a part-time basis. If you have a genuine passion for cooking and feel confident offering expert advice and exceptional service, we would love to hear from you. Your role will be to help customers get the very best out of their kitchen and dining experiences.

You will be joining a welcoming, knowledgeable team in a professional yet dynamic environment that celebrates a shared love of food, cooking and entertaining.

Please note that availability on weekends and bank holidays is essential.

Borough Kitchen is an equal opportunity employer and proud to be a London Living Wage accredited business.

Responsibilities

• 1–2 years’ retail experience (essential)
• Passion for cooking, entertaining and helping customers
• Confident communicator with a friendly, approachable manner
• Strong product knowledge and cross-selling skills (training provided)
• Customer-focused, with a long-term relationship mindset
• Proactive with stock, displays and maintaining store standards
• Comfortable handling purchases, deliveries and after-sales care
• Willingness to learn and grow within the team

Benefits

• Industry-leading discount programme on products for our employees
• Complimentary Cook School classes
• Company events

• Access to an employee assistance programme which includes free counselling sessions, free financial and legal advice, discounts and cash-back offers for over 1200+ brands, and many other offerings around health and wellbeing