Sales Associate

The LEGO Group; London; Hybrid; GBP 22,000 - 30,000; Full time

Job summary

Join The LEGO Group as a store team member, where you will play an essential role in delivering a magical experience to guests. Responsibilities include customer interaction, maintaining store cleanliness, and adhering to brand standards. Enjoy benefits that promote wellbeing and a work-life balance in a supportive environment.

Benefits

Family Care Leave

Life and Disability Insurance

Wellbeing Resources

Colleague Discount

Bonus Scheme

Qualifications

• Experience in a customer-facing role preferred.
• Ability to maintain a clean and visually appealing store.

Responsibilities

• Ensure exceptional guest experience through greetings and engaging service.
• Perform daily cleaning and maintain visual standards.
• Safely operate stockroom and assist with merchandise.

Skills

Customer Service

Teamwork

Attention to Detail

Job description

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Typically responsible for store operational tasks during duty hours.

Core Responsibilities

1. Ensure a signature experience for every guest visiting our LEGO stores by greeting each guest, performing all cash register functions, and portraying a professional, gracious, friendly, and engaging manner at all times.
2. Provide a clean, safe, and visually stimulating environment by performing daily cleaning duties, maintaining store displays, and learning and executing LEGO Brand Retail visual standards.
3. Safely and efficiently operate the store stockroom, assist in receiving merchandise, maintain the stockroom to LBR standards, adhere to safety regulations, and notify management of potential shortages.

Applications are reviewed on an ongoing basis. Please note we may amend or withdraw our jobs at any time, including before the advertised closing date. We encourage you to apply as soon as possible if interested.

What’s in it for you?

Here is what you can expect:

• Family Care Leave - Enhanced paid leave options for important times.
• Insurances – Coverage by our life and disability insurance for protection and peace of mind.
• Wellbeing - Resources and benefits to support physical and mental health, community building, and creativity.
• Colleague Discount – From day 1, qualify for our generous discount.
• Bonus - Reward through our bonus scheme when goals are met and eligible.
• Workplace - Primary location assigned; hybrid policy averaging 3 days/week in the office, details discussed during recruitment.

Children inspire everything we do. We aim to create a diverse, inclusive culture where everyone feels safe, valued, and belongs.

The LEGO Group is committed to equal employment opportunity and encourages applicants from all backgrounds to apply. If you meet many but not all qualifications, please still consider applying.

Positions involving high engagement with children require Child Safeguarding Background Screening.

Thank you for supporting our commitment to Children’s Rights.

Imagine building your dream career with us.