Sales Assistant

Jollyes The Pet People; Peterborough; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading pet retailer in Peterborough is seeking a Retail Sales Assistant to combine your passion for pets with exceptional customer service. You'll be responsible for maximizing store potential through friendly support, upholding store standards, and promoting responsible pet ownership. The ideal candidate will have customer-facing experience, strong interaction skills, and the ability to work flexible hours. This part-time position offers competitive pay and various employee benefits, including discounts and development opportunities.

Benefits

Financial wellbeing tools and discounts

30% off Jollyes products

Health & wellbeing support

Qualifications

• Experience in a similar customer-facing environment is preferred.
• Ability to offer the highest levels of customer service.
• Excellent flexibility to work evenings and weekends.

Responsibilities

• Provide genuinely helpful customer service and uphold store standards.
• Act as an ambassador for the Jollyes brand.
• Contribute to a fast-paced retail environment.

Skills

Customer service

Interaction skills

Flexibility

Job description

Overview

Retail Sales Assistant - Jollyes Pets - Peterborough. Combine your passion for pets with your job and help deliver fantastic customer service to our pet parents and build a grrrreat career with Jollyes.

Jollyes are an award-winning UK pet retailer with over 100 stores and over 50 years of pet expertise. Winners of the Retail Week award for 'Best Retailer 2024' (under £250m t/o), and listed in the Sunday Times 'Best Places to Work'. Accredited by RestLess as an age inclusive employer, we welcome applications of all ages (16+). We are also accredited to the Pet Sustainability Coalition, showing we’re friendly to pets, people, and the planet.

At Jollyes, we’re committed to our people with a benefits package that supports colleagues. £8.18 - £12.21 per hour plus potential bonuses up to £1,000 p.a. (terms apply). Benefits include Financial Wellbeing, Retail Trust membership, staff discounts, health and wellbeing support, pension, extra time off, family leave, recognition & rewards, lifestyle benefits, and learning & development opportunities for progression.

Responsibilities

• Support store colleagues to maximise the store’s potential by providing genuinely helpful and friendly customer service, upholding great store standards with available stock and clean, tidy presentation, and promoting responsible pet ownership.
• Be an ambassador for the Jollyes brand, sharing values of being Genuine, Wise, Focused, Eager, Together.
• Contribute to a fast-paced retail environment with a hands-on approach and a high level of flexibility to cover shifts across evenings and weekends.
• Work on a part-time basis with a permanent position of approximately 10 hours per week; be flexible to cover shifts over 7 days.

Qualifications & Requirements

• Experience in a similar, customer-facing environment is preferred.
• Ability to offer the highest levels of customer service and act as an ambassador for the Jollyes brand.
• Strong interaction skills with both pets and people.
• Excellent flexibility to work evenings and weekends.
• Part-time, permanent position – 10 hours per week.

Benefits & Progression

• Financial wellbeing tools and discounts
• Colleague discounts: treats at 800+ retailers and 30% off Jollyes products and pet services
• Health & wellbeing support, pension, and extra time off options
• Learning & development for future progression into specialist or key holder roles, management, or support roles