Sales Assistant

The Salvation Army; Gloucester; On-site; GBP 20,000 - 25,000; Part time

Job summary

A charitable organization in Gloucester seeks an enthusiastic Sales Assistant to support the Shop Manager and engage with customers. You will maintain high visual merchandising standards, assist customers throughout their shopping experience, and promote Gift Aid. A positive attitude and prior customer-focused experience are essential for this role. Shift hours are expected between Monday and Saturday.

Qualifications

• Resilient, supportive, caring, hands-on, and enthusiastic personality.
• Positive attitude in delivering exceptional customer service.
• Adaptable and able to think on your feet.

Responsibilities

• Help to maintain high standards of visual merchandising.
• Assist customers throughout their visit from entry to purchase.
• Promote benefits of Gift Aid and complete company paperwork.

Skills

Customer service experience

Teamwork

Adaptability

Positive attitude

Interest in sustainability

Job description

Overview

If this is you, read on! We are looking for an enthusiastic Sales Assistant. If you have had customer focused experience, whether in paid or voluntary roles, and have a friendly and positive outlook, then we are looking for you to assist our Shop Manager and team of hardworking volunteers to make our shop as successful as it can possibly be.

Responsibilities

• Help to maintain high standards of visual merchandising throughout the shop
• Assist customers throughout their visit, from entering the shop to completing their purchase
• Actively promote and explain the benefits of Gift Aid to customers and other promotions
• Complete all company paperwork, including cashing up and banking procedures
• Encourage and assist in the training of volunteers
• Assist in the sorting and preparation of all donated stock
• Travel to other shops if part of a cluster from time to time
• Support the Shop Manager in all aspects of best practice and Health and Safety Procedures
• Be responsible for the daily running of the shop and management of volunteers in the Manager's absence
• Ensure that personal behaviour reflects the visions and values of the company

Person specification

• Resilient, supportive, caring, hands-on and enthusiastic
• Possess a positive attitude in delivering exceptional customer service
• Wants to make a positive change
• Take pride in maintaining high standards
• Are adaptable; able to think on your feet
• Have a keen interest in the environment and sustainability
• Have an engaging personality, the desire to succeed and be the best you can be

Hours

Hours will be worked on a shift basis between Monday - Saturday.