Sales Assistant

Jollyes The Pet People; Bristol; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading pet retailer in Warmley is seeking a Sales Assistant to provide excellent customer service and uphold store standards. The role requires a fun personality, flexibility for evening and weekend shifts, and experience in a customer-facing environment is preferred. Join a company awarded Best Retailer 2024 and be part of a passionate team dedicated to pets and their owners.

Benefits

Up to £12.21 per hour plus bonuses

Colleague discounts

Pension scheme

Free uniform

Additional paid leave for life events

Qualifications

• Experience in a customer-facing environment.
• Ability to offer high levels of customer service.
• Fun personality for interacting with customers and pets.

Responsibilities

• Provide friendly customer service to store customers.
• Maintain stock availability and store cleanliness.
• Promote responsible pet ownership.

Skills

Customer service

Interpersonal skills

Flexibility

Job description

Overview

Retail Sales Assistant - Jollyes The Pet People - Warmley. Combine your passion for pets with your job and help deliver fantastic customer service to our pet parents and build a grrrreat career with Jollyes.

Following exciting recent growth, we're looking for a talented individual to be a Sales Assistant in our Warmley store. This is a fantastic opportunity to join a company voted Best Retailer 2024 (<£250m t/o) by Retail Week and included in the Sunday Times 'Best Places to Work' list.

What do we need from you?

Your role as a Sales Assistant will be to help your store colleagues to maximise the potential of the store by providing genuinely helpful and friendly customer service, upholding great store standards with available stock and clean and tidy presentation, and promoting responsible pet ownership.

We are seeking people with a fun personality who are great at interacting with pets and people. Enjoy the challenges of a fast-paced retail workplace. Ideally, you will have experience in a similar, customer facing environment and have a hands-on approach. Most of all, you must be able to offer the highest levels of customer service and be an ambassador for the Jollyes brand, sharing our values of being: Genuine, Wise, Focused, Eager, Together. A high level of flexibility is required as our opening hours include evenings and weekends. Therefore you should be flexible to cover any shifts over 7 days. Part time, permanent position – 12 hours per week.

Responsibilities

• Provide genuinely helpful and friendly customer service to store customers
• Uphold store standards, maintain stock availability, and ensure clean and tidy presentation
• Promote responsible pet ownership
• Represent the Jollyes brand and embody its values: Genuine, Wise, Focused, Eager, Together

Benefits

• £8.18 - £12.21 per hour with bonus potential up to £1,000 p.a. (terms apply)
• iTrent financial wellbeing package, powered by Wagestream
• Retail Trust membership – counselling, wellbeing and financial support
• Colleague discounts on high street retailers and online services
• Colleague wellbeing and medical support services (online GP, mental health support, fitness programs, dentist on demand)
• 30% off Jollyes branded products (20% off other brands in-store)
• Workplace pension scheme (Legal & General): EE 3%, ER 5%
• Free colleague uniform and on-site parking
• Additional paid leave for wedding, new pet, and birthday
• Enhanced Maternity/Paternity leave options (pro rata for part-time)
  – details provided on eligibility
• Top Dog Award scheme – recognition, day off on Jollyes, badge and certificate
• Buy/Sell holiday scheme – up to 5 days flexibility
• Cycle2Work scheme – up to 47% off a new bike and accessories
• Care concierge for carers, Alvie health coaching, and more
• Discounted membership for David Lloyd Clubs
• Learning & development for progression into specialist or management roles

About Jollyes The Pet People

Jollyes are an award-winning UK pet retailer with over 100 stores and over 50 years of pet expertise. Winners of the Retail Week award for Best Retailer 2024 (under £250m t/o), and listed in the Sunday Times Best Places to Work. Accredited by RestLess as an age-inclusive employer. Accredited to the Pet Sustainability Coalition, welcoming pets, people and the planet.

How to Apply

If you're keen to develop your career in retail and benefit from future progression as we continue to grow, click the 'apply' button today and join our pack as a Jollyes Sales Assistant!