Sales Assistant

Jollyes Pets; Abercanaid; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading pet retailer in Merthyr Tydfil is seeking a part-time Sales Assistant. In this role, you will provide exceptional customer service and maintain store standards while promoting pet ownership. Ideal candidates will possess strong interpersonal skills and a hands-on approach. The position offers a competitive salary ranging from £8.18 to £12.21 per hour, plus various benefits including financial wellbeing packages, colleague discounts, and additional leave for personal occasions. Join us in delivering fantastic service to our pet parents.

Benefits

Competitive salary

Access to earnings before payday

Colleague discounts on retail

Free colleague uniform

Additional paid leave

Enhanced maternity and paternity leave

Cycle2Work scheme

Qualifications

• Experience in a customer-facing environment is preferred.
• Great interacting with pets and people.
• Ability to work flexible hours including evenings and weekends.

Responsibilities

• Provide friendly customer service and uphold store standards.
• Assist with the promotion of responsible pet ownership.
• Maximise store potential with available stock and presentation.

Skills

Customer service

Interpersonal skills

Flexibility

Hands-on approach

Job description

What do we need from you?: Your role as a Sales Assistant will be to help your store colleagues to maximise the potential of the store by providing genuinely helpful and friendly customer service, upholding great store standards with available stock and clean and tidy presentation, and promoting responsible pet ownership.

• We are seeking people with a fun personality who are great at interacting with pets and people.
• Enjoy the challenges of a fast-paced retail workplace.
• Ideally, you will have experience in a similar, customer facing environment and have a hands‑on approach.
• Most of all, you must be able to offer the highest levels of customer service and be an ambassador for the Jollyes brand, sharing our values of being: Genuine, Wise, Focused, Eager, Together.
• A high level of flexibility is required as our opening hours include evenings and weekends. Therefore you should be flexible to cover any shifts over 7 days.
• Part time, permanent position - 10 hours per week

• Retail Sales Assistant – Jollyes Pets – Merthyr Tydfil. Combine your passion for pets with your job and help deliver fantastic customer service to our pet parents and build a grrrreat career with Jollyes. Following exciting recent growth, we are looking for a talented individual to be a Sales Assistant in our Merthyr Tydfil store. This is a fantastic opportunity to join a company voted Best Retailer 2024. So, what’s in it for you? The Benefits: At Jollyes, we’re as passionate about our people as we are about our pets! We think our tail‑wagging benefits package reflects our appreciation for all that our colleagues do and provides support where it’s needed most.

• £8.18 – £12.21 per hour plus bonus potential up £1,000 p.a. paid in two installments, terms and conditions apply.
• iTrent financial wellbeing package, powered by Wagestream, enabling access to earnings before pay day plus lots more discounts and savings benefits.
• Retail Trust membership – counselling, wellbeing and financial support for the retail industry.
• Colleague ‘Treats’ – numerous discounts on up to 800 high street retailers and online service providers from groceries to holidays and cinema trips.
• Colleague ‘We Care’ wellbeing & medical support services – online GP, mental health support, get‑fit programme and much more (including ‘Tooth Fairy’ dentist on demand).
• 30% off Jollyes branded products (and 20% off other brands in store for your pet’s needs!) with discounts for our groomers and pet clinics too.
• Workplace pension scheme provided by Legal & General (contributions EE 3%, ER 5%).
• Free colleague uniform and on‑site parking.
• Additional paid leave for your wedding, new pet coming home and your birthday off!
• Enhanced Maternity leave – full pay for first 26 weeks before reverting to SMP for 13 weeks (or 6 weeks at full pay followed by 33 weeks at SMP if under 2 yrs service).
• Enhanced Paternity leave – partners to receive 4 weeks full pay (or 2 weeks full pay under 2 yrs svc).
• Top Dog Award scheme – colleague nomination scheme to recognise great service and the Jollyes values with a ‘Cat nap day’ to enjoy a day off on Jollyes, as well as a ‘Top Dog’ badge and certificate.
• Buy/Sell holiday scheme – can purchase or sell up to 5 days provided it doesn’t take you below the minimum entitlement!
• Cycle2Work scheme – up to 47% off a new bike & accessories via Halfords.
• Care concierge supporting colleagues who are carers with access to information, services and benefits.
• Alvie health coaching / cancer support (specialist nurses, physio's, nutritionists, psychologists…)
• Discounted membership for David Lloyd Clubs – access to gym, pool, spa, classes, racquet sports, kids clubs and more.
• Learning & Development for future progression into specialist or Key Holder roles, Management or Support roles – you really can have a great career with Jollyes!
• = Pro rata for part time colleagues.