Sales Advisor - Salisbury (8 hours)

RITUALS COSMETICS UK LIMITED; Salisbury; On-site; GBP 40,000 - 60,000; Full time

Job summary

A luxury cosmetics retailer is seeking a Rituals Advisor for their new store in Salisbury. You will engage directly with customers, providing tailored product advice to enhance their experience. The ideal candidate will have retail or hospitality experience, strong customer service skills, and a professional yet personable demeanor. This role offers opportunities for personal growth, training, and a competitive bonus scheme. Join a dynamic team and contribute to making every customer experience memorable.

Benefits

Training and development opportunities

Competitive bonus scheme

Rituals employee discount

Quarterly product allowance

Numerous wellbeing initiatives and EAP

Company & Team Events

Qualifications

• Relevant experience in a similar position within retail or hospitality.
• Ability to connect with customers and create memorable experiences.
• Professional attitude and excitement about the brand.

Responsibilities

• Engage directly with customers and meet their needs.
• Provide a ‘best in class’ customer experience.
• Follow store operational and safety procedures.

Skills

Customer-service mentality

Team-player’s work ethic

Decision making

Problem-solving skills

Attention to detail

Job description

Share your talents:

This position is for our brand new store opening in Salisbury!

Address: OLD GEORGE MALL, SALISBURY

As a Rituals Advisor, you are part of our store team. You engage directly with our customers, listen to their needs, and advise them on which of our products are the perfect match for them. You turn every customer interaction into a memorable customer experience.

Being a Rituals Advisor means being a luxury sales advisor with many exciting opportunities to grow in your career.

By working closely with your Store Manager and Assistant Store Manager, you’ll reach your personal goals and the goals for the store. You’ll interact with customers every day and ensure to provide a ‘best in class’ customer experience. You’ll follow store operational and safety procedures as well as keep the store clean and tidy according to company visual merchandising standards.

Bring all of you:

High on energy, low on ego and with a little bit of humor!

You are ‘one of a kind’ because your ability to connect with customers and make them feel at home in our stores. In addition, as Rituals Advisor, you are professional and excited about our brand. You know how to share that excitement by showing our customers how our products can make them feel even better.

On top of that, you have:

• Relevant experience in a similar position within retail or hospitality.
• A customer-service mentality and team-player’s work ethic.
• Decision making and problem-solving skills.
• Good attention to detail, organised and structured.

All your information will be kept confidential according to EEO guidelines.

Benefits of working at Rituals:

• Training and development opportunities
• Competitive bonus scheme
• Rituals employee discount
• Quarterly product allowance
• Numerous wellbeing initiatives and EAP
• Company & Team Events