Sales Advisor - Luton Airport (20 hours)

Rituals; Luton; On-site; GBP 20,000 - 25,000; Full time

Job summary

A luxury retail brand in Luton is seeking a Rituals Advisor to engage with customers and provide a memorable experience. Responsibilities include teamwork with store management, operational compliance, and maintaining store standards. Ideal candidates have relevant retail experience and a strong customer service mentality, with a flexible schedule available for early and late shifts.

Qualifications

• 5-year checkable work history is essential.
• Clean criminal record check is required.
• Relevant experience in retail or hospitality is preferred.

Responsibilities

• Engage with customers to provide an exceptional experience.
• Follow store operational and safety procedures.
• Maintain store cleanliness according to merchandising standards.

Skills

Customer engagement

Decision making

Problem-solving

Teamwork

Attention to detail

Job description

Overview

As a Rituals Advisor, you are part of our store team. You engage directly with our customers, listen to their needs, and advise them on which of our products are the perfect match for them. You turn every customer interaction into a memorable customer experience. Being a Rituals Advisor means being a luxury sales advisor with many exciting opportunities to grow in your career.

Responsibilities

By working closely with your Store Manager and Assistant Store Manager, you’ll reach your personal goals and the goals for the store. You’ll interact with customers every day and ensure to provide a ‘best in class’ customer experience. You’ll follow store operational and safety procedures as well as keep the store clean and tidy according to company visual merchandising standards.

Qualifications

• High on energy, low on ego and with a little bit of humour!
• You are ‘one of a kind’ because your ability to connect with customers and make them feel at home in our stores. In addition, as Rituals Advisor, you are professional and excited about our brand. You know how to share that excitement by showing our customers how our products can make them feel even better.
• Relevant experience in a similar position within retail or hospitality.
• A customer-service mentality and team-player’s work ethic.
• Decision making and problem-solving skills.
• Eye for detail, organised and structured.
• Essential: 5-year checkable work history.
• Essential: Clean criminal record check (CRB/DBS)
• Essential: Must be available for flexible shifts, including early starts from 3 AM and late finishes up to 10 PM throughout the week.

Additional Information

All your information will be kept confidential according to EEO guidelines.