Sales Advisor

Scrivens Opticians & Hearing Care; Newark on Trent; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading optical and hearing care provider in Newark on Trent is seeking a Sales Advisor to provide exceptional service to customers. In this role, you will assist clients in selecting products, ensuring they feel supported and informed. Ideal candidates will possess strong communication skills and a willingness to learn. This position offers a competitive salary, staff discounts, and career progression opportunities in a friendly, family-run environment.

Benefits

Competitive salary

Staff discounts on optical and hearing products

28 days annual leave including bank holidays

Qualifications

• Friendly, approachable attitude essential.
• Basic IT skills required.
• Ability to work both independently and as part of a team.

Responsibilities

• Greet customers with warmth and professionalism.
• Assist customers in selecting optical and hearing products.
• Provide advice on frame styles, lenses, and hearing care.

Skills

Communication skills

Customer service experience

Teamwork

Attention to detail

Job description

Overview

At Scrivens Opticians & Hearing Care, we put people at the heart of everything we do. As a Sales Advisor, you'll be the first point of contact for our customers—helping them feel welcome, understood, and supported as they choose products and services that improve their lives. Whether it's helping someone find their perfect pair of glasses or explaining how hearing care can boost confidence, you'll deliver friendly, expert service in a fast-paced, customer-focused environment.

Responsibilities

• Greet customers with warmth and professionalism
• Assist customers in selecting optical and hearing products
• Provide clear, helpful advice on frame styles, lenses, and hearing care
• Process sales and bookings using in-branch systems
• Support stock management and merchandising
• Keep the store clean, welcoming, and well presented
• Work closely with Optometrists, Hearing Aid Audiologists and the wider branch team to ensure a seamless customer journey

Qualifications

• We are looking for someone with a friendly, approachable attitude and strong communication skills. While customer service or retail experience is preferred, it is not essential.
• The ideal candidate will be able to work both as part of a team and independently, using their own initiative. A willingness to learn and grow within a supportive environment is important.
• Basic IT skills and strong attention to detail are also required for this role.

Benefits

• Competitive salary with opportunities to progress
• Full training and support from day one
• Staff discounts on optical and hearing products
• A welcoming team and family-run company culture
• Career pathways into senior sales, management, or clinical roles
• Generous staff discount scheme
• 28 days annual leave including bank holidays (pro-rata)