Sales Administrator - Brand New Site

Anderson Recruitment Ltd; Cheltenham; On-site; GBP 27,000 - 30,000; Full time

Job summary

A leading recruitment agency is seeking a motivated individual to manage operations at their new facility in Cheltenham. The role involves greeting customers, handling sales calls, and converting enquiries into bookings for the wider business. Successful candidates will have a strong sales background, excellent phone etiquette, and IT literacy, particularly in CRM systems. A competitive salary and benefits package are offered.

Benefits

28 days’ holiday

Private medical insurance

Company pension scheme

Free on-site parking

Qualifications

• Experience in a customer-facing sales or service role.
• Excellent phone etiquette and confidence in selling.
• Strong organizational skills and attention to detail.

Responsibilities

• Act as the welcoming face and voice of the new Cheltenham store.
• Respond to customer enquiries in person, over the phone, and via email.
• Convert leads into bookings and manage customer records through CRM.

Skills

Customer service experience

Phone etiquette

IT literacy

Organizational skills

Tools

CRM systems

Job description

Our client based in Cheltenham is opening a brand‑new facility in Cheltenham and this is a rare and exciting new opportunity to be the face and voice of it!

They are a successful and expanding company with locations all over the UK, they are looking for people that want to grow with them!

This is a standalone role where you’ll take full ownership of the site — greeting customers, handling sales calls, and managing day‑to‑day operations. You’ll also support the wider business by converting enquiries into bookings over the phone and by email for the other 16 locations. Full training and ongoing development will be provided.

They are looking for someone who can communicate professionally, use CRM systems effectively, and take pride in making the site a success.

Responsibilities

• Acting as the welcoming face and voice of the new Cheltenham store as well as supporting the Sales department for the wider business
• Responding to customer enquiries in person, over the phone, and via email
• Guiding customers through the full sales process — from enquiry to reservation to completed order
• Converting leads into bookings and promoting add‑on services
• Managing bookings, payments, and customer records through the CRM system
• Keeping the site secure, clean, and well‑presented at all times
• Ensuring compliance with health & safety and site security procedures

Candidate Attributes

• Experience in a customer‑facing sales or service role
• Excellent phone etiquette and the confidence to sell in person and over the phone
• IT literacy, especially in using CRM systems to manage leads, bookings, and customer communications
• A proactive self‑starter who’s comfortable working independently
• Strong organisational skills and attention to detail
• Full UK driving licence required

Benefits

• Salary – £27-30k depending on experience
• 28 days’ holiday (including bank holidays)
• Private medical insurance
• Company pension scheme
• Free on‑site parking

Hours

• Tuesday - Saturday (40 hours per week)