Sales Account Manager

DIANCANG TRADING UK LTD; City of Westminster; On-site; GBP 55,000 - 58,000; Full time

Job summary

A Sino-UK consultancy firm in the City of Westminster seeks an experienced Account Manager to manage client relationships and drive sales in the UK-China markets. Candidates should have a minimum of 7 years’ account management experience and strong communication skills. Fluency in Chinese (Mandarin or Cantonese) is a strong advantage. This full-time position offers a salary of £55,500 – £57,500 annually with an immediate start.

Qualifications

• Minimum of 7 years’ experience in account management, sales, or client‑facing roles.
• Proven experience managing client relationships and supporting sales activities.
• Strong communication and interpersonal skills for professional engagement with clients.

Responsibilities

• Manage and develop client accounts to ensure strong relationships.
• Align consultancy services with client business goals.
• Monitor account performance and analyze sales information.

Skills

Account management

Sales

Client relationship management

Communication

Analytical skills

Organizational skills

Chinese language (Mandarin or Cantonese)

Education

Degree in business, marketing, management, or related field

Job description

Company Overview

Diancang UK specialises in Sino-UK trade and consultancy services, helping businesses navigate market opportunities between the UK and China. With deep expertise drawn from successful e‑commerce experience in China, we support clients with market research, strategic advice, and practical guidance on expanding into new international markets. Our services include professional market research in the UK, strategic planning for China market entry, and support with business registration, development, and cross‑cultural communication.

Key Responsibilities

• Manages and develops client accounts, ensuring strong relationships, satisfaction, and continued engagement.
• Understands client needs and aligns consultancy services with their business goals across UK–China markets.
• Monitors account performance, analyzes sales information, and identifies opportunities to expand service usage.
• Prepares proposals, presentations, and reports for clients and senior management.
• Stays informed about market trends and competitor activity relevant to client accounts.
• Supports coordination and guidance of junior team members when required.
• Works closely with internal teams to ensure clients receive timely insights and high‑quality service.

Qualifications & Experience

• Minimum of 7 years’ experience in account management, sales, or client‑facing commercial roles.
• Proven experience managing client relationships, handling accounts, and supporting sales activities.
• Strong communication and interpersonal skills, with the ability to engage professionally with clients at all levels.
• Solid understanding of sales processes, account retention strategies, and client needs analysis.
• Analytical ability to review account data, identify patterns, and propose commercially sound solutions.
• Excellent organisational skills and the ability to manage multiple client accounts simultaneously.
• Chinese language skills (Mandarin or Cantonese) are a strong advantage.
• A degree in business, marketing, management, or a related field is a plus.

More Details

• Experience: Not required
• Languages: English – Advanced
• Employment: Full‑time
• Schedule: 09:00 - 12:00, 13:00 - 17:30
• Salary: £55,500 – £57,500 yearly
• Starting time: Immediate start!