Sage Intacct Support Consultant

PKF Smith Cooper Systems; East Midlands; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading Sage Business Partner in the East Midlands seeks an experienced accredited Sage Intacct support consultant. This role involves responding to customer support inquiries via phone and email, ensuring excellent customer service. The ideal candidate will possess enthusiasm, teamwork skills, and a strong work ethic. Enjoy a flexible working policy and a supportive team environment, tackling challenges with a focus on quality service delivery.

Benefits

Great company growth plan

Amazing working environment

Flexibility in work location

Qualifications

• Accredited Sage Intacct knowledge is essential.
• Must possess enthusiasm and a good team spirit.
• Proven customer service skills through previous experience.

Responsibilities

• Respond to customer support calls via telephone and email.
• Provide first-class customer service.
• Be part of an award-winning Sage Software support team.

Skills

Excellent phone manner

Customer service orientation

Teamwork

Good work ethic

Education

Accreditation in Sage Intacct

Job description

Company Overview

PKF Smith Cooper Systems is a leading Sage Business Partner with UK wide coverage. We’re proud to be “Good Sage Guys to Deal With” – meaning we act with honesty and integrity in all our dealings with customers, suppliers and staff.

Our people are our biggest asset. Over the last ten years, we have undergone a period of significant positive growth. The key pillar to this success has undoubtedly been the hard work and commitment of our dedicated and talented team, along with the great ethos and great working environment we have created.

Job Responsibilities

As part of our award winning Sage Software support team, you will be required to respond to customer support calls via telephone and email. You will thus need an excellent phone manner and the desire to provide first class customer service.

Qualifications

Again, this is NOT a trainee role, so accreditation and knowledge of Sage Intacct is essential. Crucial to all applicants will be enthusiasm, the ability to work as part of a team and a good work ethic.

Why Us

In return we can offer

Benefits

• a great company with a clear growth plan and the appetite to execute it
• an amazing working environment and team ethos
• plus lots of busy customers to get stuck into immediately.

We operate a flexible working policy and our support desk is now largely home based. As such, all geographies are welcome.

If you are an accredited Sage Intacct support consultant who is bored in your current role, is in between jobs due to the current economic climate or just simply fancy a new challenge, then please get in touch.