Safety and Security Compliance Officer

Langdale Hotel and Spa; Ambleside; On-site; GBP 40,000 - 50,000; Full time

Job summary

A luxury hotel and spa in the Lake District is seeking a Compliance Officer to lead and improve safety disciplines, particularly in food safety. The ideal candidate will have 5-8 years of compliance experience in the hospitality sector and relevant qualifications. Responsibilities include developing compliance strategies, leading audits, managing safety authorities, and reporting metrics. Join a team that values sustainability, quality, and exceptional guest experiences.

Benefits

Complimentary yearly stay

Free access to fitness and leisure facilities

Free meals in staff canteen

Bonuses for employee recognition programs

Up to £300 bonus through Refer a Friend scheme

Employee Assistance Program support

Staff discounts in various facilities and attractions

Enhanced sick pay and life cover after 6 months

Qualifications

• 5-8 years compliance experience in hospitality, resort or multi-site setting, proven record in driving improvement.
• Level 4 Food Safety certification.
• Fire Risk Assessment qualification is required.

Responsibilities

• Develop and oversee food safety compliance strategy and policies.
• Lead food safety audits, risk assessments, and training across all hospitality operations.
• Act as the primary contact for food safety authorities and manage corrective actions.
• Lead compliance in health & safety and fire safety disciplines.
• Report KPIs and compliance metrics to the Managing Director.

Skills

Compliance experience in hospitality, resort or multi-site setting

Level 4 Food Safety

NEBOSH Diploma (or working towards)

Fire Risk Assessment qualification

Member of IOSH (TechIOSH or GradIOSH)

Job description

Job Title

Compliance Officer

Reports To

Managing Director

Member Of

Senior Management Team

Salary

£40,000 - £50,000 per annum

Contract Type

Full-Time, Permanent

Who We Are

Set in the heart of the Lake District, the Langdale Estate is a unique destination offering luxury hotel and self-catering accommodation, spa experiences, and exceptional hospitality. But Langdale is more than just a beautiful place to live, work and visit; it's a business with a purpose. Bought by its timeshare owners in 1996 to protect the resort from overdevelopment, Langdale has always been guided by values of sustainability, fairness, and community. Today, more than ever, we care about preserving its natural beauty and creating memorable experiences for our guests. We're proud of our heritage, and we're passionate about our future. You'll be part of a team that values quality, integrity, the environment and the people who make Langdale special.

About the Role

To lead and continually improve all safety disciplines across the Estate, with a key focus on food safety, to meet and exceed legal requirements.

Key Responsibilities

• Develop and oversee food safety compliance strategy and policies
• Lead food safety audits, risk assessments, and training across all hospitality operations
• Act as the primary contact for food safety authorities and manage corrective actions
• Lead compliance in health & safety and fire safety disciplines
• Maintain and improve compliance systems and policies
• Report KPIs and compliance metrics to the Managing Director

Key Skills and Attributes

• 5-8 years compliance experience in hospitality, resort or multi-site setting, proven record in driving improvement
• Level 4 Food Safety
• NEBOSH Diploma (or working towards)
• Fire Risk Assessment qualification is required (IFE/FPA etc.)
• Member of IOSH (TechIOSH or GradIOSH)

Langdale Estate Little Extras

• Be our guest with a yearly complimentary stay in our Langdale hotel, B&B rate for one night.
• Get fit for free with complimentary access to our Fitness and Leisure Facilities.
• Get fed for free with meals available in our staff canteen.
• Get recognised with a chance to win cash prizes through Guest Nominations and for colleagues voting you a Langdale Superstar.
• Get a bonus of up to £300.00 with our Refer a Friend scheme.
• Get Support with access to our confidential and impartial Employee Assistance Program (EAP) supported by our team of trained Mental Health First Aiders.
• Get it for less with staff discounts in Wainwrights Inn, Brimstone Spa, Brimstone Hotel, and Stove Restaurant alongside external Discounts such as Kendal Physio, Windermere Cruises, and BQ Trade.
• Get Security after 6 months service you will gain enhanced Sick Pay and Life Cover up to twice your salary.

Equal Opportunity Employer

Langdale is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences. At Langdale, we cherish diversity. We're committed to fostering an inclusive workplace where unique backgrounds, perspectives, and talents flourish. Our dedication to diversity fuels innovation, ensuring we remain at the forefront of our industry. Join us and be a part of a team that celebrates differences, creating a brighter, more diverse future together.