Safeguarding Administrator | Kent and Medway Mental Health NHS Trust

Kent and Medway NHS and Social Care Partnership Trust; Maidstone; Hybrid; GBP 22,000 - 30,000; Full time

Job summary

A healthcare provider in Maidstone is seeking a dedicated administrator to support the Safeguarding Team. The role involves managing information requests, maintaining databases, and communicating effectively with internal and external stakeholders. Ideal candidates should have experience in administrative duties and be able to work flexibly and independently. Join a team committed to improving mental health care across the region. This position offers a chance to contribute positively to community health services.

Qualifications

• Experience in administrative roles in healthcare settings is preferred.
• Ability to prioritize workload independently and manage confidential information.

Responsibilities

• Provide administrative support to the safeguarding team.
• Manage enquiries and maintain databases and spreadsheets.
• Communicate with stakeholders professionally and tactfully.

Skills

Administrative duties

Communication

Data management

Problem-solving

Job description

In this post you will be a valid team member, providing administrative support to the Kent & Medway Mental Health NHS Trust Safeguarding Team, specialising in the administration management of the work undertaken within the safeguarding agenda.

The post holder will assist in the smooth-running of the service and taking a proactive role in supporting and organising the day-to-day functioning of information requests coming via the admin email inbox and phone line.

In this role you will be expected to work independently and proactively without direct supervision using initiative to prioritise own workload exercising discretion as to the degree of urgency, importance and confidentiality required. You will be working flexibly at home, & or on site around the trust.

Key responsibilities

• To provide dedicated time to a wide range of administrative duties, including utilising on a daily basis computer skill as well as maintaining a range of knowledge and understanding of procedures, protocols and functions.
• This role will also provide support to the Safeguarding Team Administrator Band 4, and support to cover annual leave.
• Develop, Update and maintain databases and spreadsheets relevant to work area and manage meeting arrangements including taking and distributing information such as child protection conference and strategy meeting invites, and minutes as required.
• Communicating and engaging with external and internal stakeholders, maintaining working relations to fulfil the admin role with guidance.
• Provide (with signoff as needed) and receive complex information which may contain contentious and sensitive information.

We are the Kent and Medway Mental Health NHS Trust. We care for the mental health and wellbeing of people across Kent and Medway. Our teams support adults with a wide range of mental health needs. Because we cover the whole county and both hospital and community settings, we can make care more joined up and easier to access for the 1.8 million people of Kent and Medway. Rated ‘Good’ by the CQC, we care for over 2,000 people in our hospitals and 54,000 in the community each year.

Our vision is simple: We are here to help communities not just live with mental illness, but live well. It’s why we’re passionate about working with communities to make mental health care better for everyone. And everything we do is guided by our values caring, inclusive, curious and confident.

Join us - if you share our passion for better mental health care and want to be part of a team that's doing well together.

Additional responsibilities

• To act as the main point of administration contact for the safeguarding team, managing enquiries tactfully in a professional manner.
• Redirecting any enquiries accordingly to the team members depending on their availability in a timely manner.
• To develop and maintain recording of data on in-house systems (such as RiO), databases and filing systems; both computerised and manual ensuring these comply with Data Protection and Information Protocols.
• Providing and receiving complex information.

Please refer to the attached job description for the full details on the responsibilities and person specification.

This advert closes on Friday 26 Dec 2025.