SACT Booking Team Lead

Velindre University NHS Trust; Wales; On-site; GBP 32,000 - 45,000; Full time

Job summary

A leading healthcare provider in Wales is hiring a SACT Bookings Team Leader to manage booking services for day case units. The ideal candidate should possess exceptional organizational and leadership skills alongside experience in Microsoft Office. Responsibilities include overseeing service quality, analyzing workloads, and contributing to audits. If you are committed to providing excellent patient care, this role offers the chance to make a significant impact within a dedicated team.

Qualifications

• Proven experience in managing a high-quality booking and scheduling service.
• Ability to work well under pressure while prioritizing tasks.

Responsibilities

• Manage and oversee booking and scheduling service across SACT day case units.
• Analyze workload and staff rotas effectively.
• Contribute to reporting mechanisms and conduct audits.

Skills

Excellent communication skills

Leadership skills

Organizational skills

Experience with Microsoft Office (Word, Excel, Teams)

Job description

We have an exciting opportunity to appoint an enthusiastic and driven SACT Bookings Team Leader to lead the SACT Bookings and Prepping Co-ordination team within the Systemic Therapies Directorate. The post holder will ensure that an efficient and effective service is provided to patients, ensuring that treatments are scheduled within target times and that patients are informed of all appointments.

We are seeking a skilled, reliable and highly organised individual with excellent communication, leadership and organisation skills. The post holder will need to have experience of Microsoft Office packages - Word, Excel and Teams; excellent word processing/typing skills; exceptional organisational abilities and the capability to work in a confidential manner are of paramount importance in this role. The ability to communicate effectively; to work well under pressure and to prioritise the demands in a busy environment are also essential.

Main duties of the job

• Be responsible for managing and overseeing an efficient, high quality booking and scheduling service across all SACT day case units including outreach clinics.
• Effectively analyse workload and staff rotas
• Manage patient escalation list to ensure compliance with Trust / Welsh Government targets, escalating potential breaches as per policy / procedure.
• Contribute to reporting mechanisms, collection of data and conducting audits
• Maintain a high quality of service to patients, carers and other visitors
• Be responsible for all personnel functions and training of Chemotherapy Booking/Prepping Co-Ordinators

About us

Here at Velindre University NHS Trust we are extremely proud of the specialist services we provide across the whole of Wales in ourcutting-edgeVelindre Cancer Centre and ouraward-winning Welsh Blood Service, as well as the expertise of our corporate functions that bring the two divisions together. We are also fortunate to host the NHS Wales Shared Services Partnership and Health Technology Wales and have developed strong partnership working with these expert services.

Formed in 1994, the Trust has a dedicated workforce that continuously strives to apply the key principles of value based healthcare through a wide array of roles. We play a vital role in the communities we support and have ambitious plans for the future to continue to improve the services we deliver. We strive to maintain our core values in everything we do by being; accountable, bold, caring and dynamic, and ensuring the best possible care for our patients and donors.

If you want to work for an organisation that prides itself on making a real difference and offers exciting career opportunities then Velindre University NHS Trust is the place for you.

Visit our website to find out more https://velindre.nhs.wales/

Job responsibilities

You will be able to find a full Job Description and Person Specification attached with supporting documents or please click "Apply Now" to view in Trac.

Person Specification

Qualifications and Knowledge

• Meets all essential criteria as per attached job description/person specification
• Meets all desirable criteria as per attached job description/ person specification

Skills and Attributes

• Meets all essential criteria as per attached job description/person specification

Experience

• Meets all essential criteria as per attached job description/person specification
• Meets all desirable criteria as per attached job description/ person specification

Other

• Meets all essential criteria as per attached job description/person specification
• Meets all desirable criteria as per attached job description/ person specification

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.