SaaS Renewals Strategist — London (Hybrid)

Automation Anywhere, Inc.; Greater London; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading automation technology company in the UK is seeking a Senior Customer Retention Specialist to drive retention strategies and ensure client satisfaction. In this hybrid role, you'll manage renewal quotas and collaborate across teams to enhance the client experience. Ideal candidates will have over 4 years in renewals or account management, preferably in a SaaS environment. This position offers the chance to work with a dynamic team revolutionizing the automation industry.

Qualifications

• 4+ years of renewal or account management experience.
• Experience selling software products that are on-demand and recurring.
• Strong presentation and communication skills.

Responsibilities

• Meeting or exceeding assigned sales objectives and quotas for renewal business.
• Working with Customer Success, Sales, Contract Ops, and Support teams.
• Identifying 'at-risk' renewal clients early in the cycle.

Skills

Renewal management

Account management

Salesforce.com proficiency

SaaS sales experience

AI and Automation knowledge

Tools

Salesforce.com

Job description

A leading automation technology company in the UK is seeking a Senior Customer Retention Specialist to drive retention strategies and ensure client satisfaction. In this hybrid role, you'll manage renewal quotas and collaborate across teams to enhance the client experience. Ideal candidates will have over 4 years in renewals or account management, preferably in a SaaS environment. This position offers the chance to work with a dynamic team revolutionizing the automation industry.