RTT Validation & Clerical Support Officer - Breast Imaging

Barts Health Nhs Trust; City of Westminster; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading NHS trust in the UK is looking for a candidate to enhance patient access processes within the Imaging Department. The successful applicant will track referrals, ensure compliance with clinical standards, and have strong organizational and communication skills. Computer literacy and multitasking are essential in this dynamic role, contributing to the trust's mission of delivering high-quality healthcare. The team is dedicated to embodying values of care and inclusion while striving for excellence in service delivery.

Qualifications

• Understanding of Elective Patient Access Policy, RTT Guidelines, and DM01 requirements.
• Strong administrative background and good organisational skills.
• Ability to manage workload under pressure.

Responsibilities

• Validate and track referral to treatment processes.
• Escalate delays due to insufficient clinical information.
• Manage pre-determined targets and deliverables.

Skills

Excellent communication skills

Interpersonal skills

Organisational skills

Computer literacy

Ability to multitask

Tools

Patient Administrative Systems

Radiology Information Systems

CRS

Qliksense

Spreadsheets

Job description

Responsibilities

The main purpose of this post is to actively validate and track the referral to treatment processes in a patient's diagnostic pathway. To escalate the following to service and clinical leads; any delays due to insufficient clinical information to progress the patient's pathway. Pathways that require an event or a scheduled event to be brought forward in line with DM01 guidelines. Trends/key themes of incorrect requests/data entry against the individual patient pathways. Significant data quality issues/errors that may arise.

Key Duties

There are multiple roles and reserve lists may be maintained. This is an exciting opportunity to undertake this new role within the Imaging Department the successful candidate will work within a busy and buoyant team. They will need to be able to multitask, use their own initiative and remain flexible in order to complete set tasks and deadlines.

The successful candidate will need to have or be willing to quickly gain an understanding of the Elective Patient Access Policy, RTT Guidelines, and DM01 requirements. Excellent communication, interpersonal and team work skills are essential as they will need to be able to manage their own workload to meet pre-determined targets, sometimes under pressure. Computer literacy is also an essential requirement for this position. The successful candidate will be expected to input/extract information from Patient Administrative & Radiology Information Systems, CRS, Qliksense and spreadsheets during their daily work. It is essential to have strong administrative background with good organisational skills. The successful candidate will need to actively demonstrate our WeCare value and behaviours.

About Barts Health

Barts Health is one of the largest NHS trusts in the country, and one of Britain's leading healthcare providers. The Barts Health group of NHS hospitals is entering an exciting new era on our improvement journey to becoming an outstanding organisation with a world‑class clinical reputation. Having lifted ourselves out of special measures, we now have the impetus and breathing space to chart a fresh course in which we are continually striving to improve all our services for patients. Our vision is to be a high‑performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond. That means being a provider of excellent patient safety, known for delivering consistently high standards of harm‑free care and always caring for patients in the right place at the right time. It also means being an outstanding place to work, in which our WeCare values and behaviours are visible to all and guide us in how we work together. We strive to live by our WeCare values and are committed to promoting inclusion, where every staff member has a sense of belonging. We value our differences and fully advocate, cultivate and support an inclusive working environment.