Roving Facilities Concierge & AV Support

Mitie; Coventry; On-site; GBP 24,000 - 30,000; Full time

Job summary

A prominent facilities management company is seeking a Facilities Assistant (Roving Ambassador) in Coventry to deliver a 5-star experience for visitors. This role encompasses setting up meeting rooms, managing visitor interactions, and providing technical support for AV queries. Ideal candidates have a background in prestigious workplaces, exceptional communication skills, and a strong customer service mindset. The position demands a hands-on approach to ensure high standards are maintained throughout the workspace.

Qualifications

• Minimum 2 years at prestigious corporate workplaces or in high-end 5* hotels.
• Immaculate grooming and personal presentation.
• Ability to handle a high volume of queries over different platforms.

Responsibilities

• Own the setup and reset of meeting rooms and event spaces.
• Greet and assist all visitors and colleagues professionally.
• Manage visitor check-ins and departures efficiently.

Skills

Exceptional verbal, written, and interpersonal skills

Customer service mindset

Strong organizational skills

Technical proficiency with AV equipment

Tools

Outlook

Word

Teams

Chrome

Visitor management tools like Condeco

Job description

A prominent facilities management company is seeking a Facilities Assistant (Roving Ambassador) in Coventry to deliver a 5-star experience for visitors. This role encompasses setting up meeting rooms, managing visitor interactions, and providing technical support for AV queries. Ideal candidates have a background in prestigious workplaces, exceptional communication skills, and a strong customer service mindset. The position demands a hands-on approach to ensure high standards are maintained throughout the workspace.